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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 27

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

24 yrs, 5 mos

4.7

511 Reviews

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511 Reviews of Todd Froehlich

December 30, 2022

Dealership Rating
Employee Rating

I did not even buy my car there and that is where i service my vehicle. However my next car WILL be from there. Your service manager Todd Froehlich is excellent to deal with. He is very helpful and t More

by IRA.ALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris the service tech really knows his stuff and he always takes care of my car!

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Jan 03, 2023

Al Piemonte Buick GMC responded

Ira, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2022

Dealership Rating
Employee Rating

Service guys are very friendly and through waiting room very clean nice touch with beverage offering More

by HDSMJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 30, 2022

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2022

Dealership Rating
Employee Rating

Excellent service advisors that are very knowledgeable of each client they serve and follow up with any issues they see. Also keep you advised as to where your car is at in the process. More

by DENNIS.ANDERSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 30, 2022

Al Piemonte Buick GMC responded

Dennis, thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 25, 2022

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Employee Rating

Was quick service had coupon. Not sure if all on coupon was done. Didn't say on receipt More

by davegef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2022

Dealership Rating
Employee Rating

Claimed had internal engine problem I had it towed to local independent service shop They repaired a bed ground wire to ignition coil pack a .20 cent part Runs perfect again Very disappointed with y More

by MPHAAS
Recommend Dealer
No
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Dec 23, 2022

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2022

Dealership Rating
Employee Rating

Since changing names this dealership Seems to have improved customer service. I am 0 issues And have been satisfied With the Al Piemonte dealership More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 21, 2022

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 16, 2022

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Employee Rating

Excellent service advisor that are very knowledgeable of each client they serve and follow up with any issues they see. More

by DJBROWN1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2022

Al Piemonte Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 10, 2022

Dealership Rating
Employee Rating

Everything & everyone was great all the way from front end to back end great customer service More

by Landt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 12, 2022

Al Piemonte Buick GMC responded

Landt, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Al Piemonte Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2022

Dealership Rating
Employee Rating

I was very pleased with the service and everyone was great. I will be back again. More

by antoinemckinney2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 06, 2022

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 01, 2022

Dealership Rating
Employee Rating

the service manager todd is very proffestional . he keeps you informed of thestatues of your auto. as a service i would give him an a plus More

by E.CANADA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 02, 2022

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

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