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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 27

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

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530 Reviews of Todd Froehlich

March 16, 2023

Dealership Rating
Employee Rating

Todd Froehlich his an outstanding mechanical agent. He always knows what has to be done with my Terriane and keeps me up to date with needed repairs. He is very exact, expert in his field, always kee More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 15, 2023

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Employee Rating

This dealership was professional, clean, very Friendly staff. Didn’t push any of the services and asked if I wanted my tires rotated during my oil change. Would definitely return . More

by HRVNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Mar 16, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 12, 2023

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Employee Rating

Pretty basic nothing special. Just get the service you need and be on your way. More

by raffivermun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Mar 14, 2023

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

March 08, 2023

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Employee Rating

This is yet another disappointing experience with no resolution offered to me in any way possible More

by bendg92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Print
Mar 10, 2023

Al Piemonte Buick GMC responded

We appreciate hearing about your recent visit. Our priority here at Al Piemonte Buick GMC is to ensure that every customer leaves our dealership with a great experience. We would love to speak with you further on the matter. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

February 25, 2023

Dealership Rating
Employee Rating

I was very pleased with the service. Todd was extremely helpful explaining in detail was my can needed. The car is 11 years old but runs as smooth as new. More

by MADI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 28, 2023

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2023

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Employee Rating

I had a squirrel chew through some wiring on my New Denali and the service department had it all fixed up within 48 hours. I have been going to Al Piemonte for my Chevy now GMC service for many years. More

by gconradt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2023

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 23, 2023

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Employee Rating

Todd in service is awesome. He makes sure I’m in and out in no time. More

by IDAMARTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 24, 2023

Al Piemonte Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 12, 2023

Dealership Rating
Employee Rating

Todd did an exceptional job communicating keeping me informed every step of the way. We were out of the country and he made ever effort to make sure our car was fixed and ready for when we picked it up. More

by Kevin Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 14, 2023

Al Piemonte Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 10, 2023

Dealership Rating
Employee Rating

Tod I’d great he takes care of me when I am in got servivr More

by B-OROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 10, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2023

Dealership Rating
Employee Rating

Jose, Todd, Jim and Rich are the best, worked with my warranty and got the repair done quick and easy! More

by shannondhunt07
Recommend Dealer
Yes

Other Employees Tagged: Shannon Hunt, Jose Valdivia

Print
Feb 07, 2023

Al Piemonte Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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