Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 35

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

March 25, 2022

Dealership Rating
Employee Rating

Todd, my service writer, was very attentive to the issue with my Silverado. He got me in right away. The repair took a couple of days which was expected. They have always done well with the services on my t More

by GREGG HEINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 19, 2022

Dealership Rating
Employee Rating

Every time I bring my car in for service ,always greeted with a smile and ask what is needed. I never leave with dissatisfaction. Never happy about bring my car in but always satisficed. More

by CARLF1225
Customer Service
Recommend Dealer
Yes
Mar 22, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 16, 2022

Dealership Rating
Employee Rating

Todd and the Al Piemonte Buick team have always provided excellent service and support since the day I bought the vehicle. More

by MAHNKENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Mar 18, 2022

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 14, 2022

Dealership Rating
Employee Rating

Took my Buick for its first oil change, and install a remote start, they did an excellent job on everything they had to do. More

by CHARLIEMRQZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Mar 16, 2022

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 14, 2022

Dealership Rating
Employee Rating

I Was 32 Minutes Late & It Didn't Matter It Didn't Take Long to be seen or serviced everything went great More

by EDWARDGOLLINS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Mar 16, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 13, 2022

Dealership Rating
Employee Rating

Service person was not very accommodating, friendly or helpful. Was not a pleasant experience. The waiting room is not accommodating, clean or inviting. No snacks, restrooms out of order, dull dinghy ar More

by omegaone94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 12, 2022

Dealership Rating
Employee Rating

I PURCHASED MY CAR FROM THIS LOCATION AND I ALWAYS TAKE IT HERE FOR SERVICE. THEY TAKE CARE IN PROVIDING ANSWERS AND KEEP YOU UPDATED ON THE UPCOMING SERVICES REQUIRED TO KEEP THE CAR RUNNING GOOD, More

by GEMINI6464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Al Piemonte Buick GMC responded

We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2022

Dealership Rating
Employee Rating

Everyone was kind and very helpful. . Answered every question. . The waiting room was very clean and plesent More

by CHARLET2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Mar 10, 2022

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 04, 2022

Dealership Rating
Employee Rating

Always a good experience; everyone seem to be so friendly each and every thime!!! Thank you for taking good care of my car! More

by KAPRIJBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2022

Dealership Rating
Employee Rating

Great service and staff is very helpful and kind! They were quick with getting my car repaired while I waited. More

by kaylaandcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Al Piemonte Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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