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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 35

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

January 11, 2022

Dealership Rating
Employee Rating

I have been with this dealer over 3 years now and have NEVER had even the remotest problem. That is why I keep coming back to have my vehicles serviced there. They give a %$#@ about their customers. More

by DENNIS.ANDERSON46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 13, 2022

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 08, 2022

Dealership Rating
Employee Rating

Needed a battery on an emergency basis due to this recent cold snap... Todd F. & his crew installed it, I was out the door in an hour!! Thank you!! More

by JOHN.J.QUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Al Piemonte Buick GMC responded

John, thank you for your kind words about Todd and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 08, 2022

Dealership Rating
Employee Rating

No one was wearing a mask. So disappointing we are in a health crisis. I prob will not come back here. They also told me 1 hr and it was over 2 no updates More

by juliehovorka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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January 07, 2022

Dealership Rating
Employee Rating

Service was very quick and kept me in the loop. I will be returning for service. More

by EMMANUEL.GONZALEZ.47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 10, 2022

Al Piemonte Buick GMC responded

Emmanuel, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 01, 2022

Dealership Rating
Employee Rating

Very professional & helpful with work performed in timely fashion. Answer questions & provide suggestions. Nice waiting area & facilities. More

by avastia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 04, 2022

Al Piemonte Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 31, 2021

Dealership Rating
Employee Rating

If you want a professional, knowledgeable and courteous shop, you need not look any further. They follow through on what they promise. More

by NEWCARFROM CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 03, 2022

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2021

Dealership Rating
Employee Rating

friendly , prompt , in and out quickly, customer lounge was clean with free coffee, and low pressure More

by PAPAZEKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 03, 2022

Al Piemonte Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2021

Dealership Rating
Employee Rating

The service team here is kind, courteous, very prompt in waiting on the customers and gets the jobdone fast but efficient. Wonderful experience. More

by virtuousrn64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 30, 2021

Al Piemonte Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 28, 2021

Dealership Rating
Employee Rating

Al Piemonte Buick GMC has always provided good, honest service on my vehicles for years. More

by dbarton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 30, 2021

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 25, 2021

Dealership Rating
Employee Rating

My service experience was awesome. From start to finish nothing but professionalism and kindness. Todd the service guy you rock!! More

by MDEBRACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 28, 2021

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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