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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 34

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

Write a Review

511 Reviews of Todd Froehlich

March 01, 2022

Dealership Rating
Employee Rating

Great service and staff is very helpful and kind! They were quick with getting my car repaired while I waited. More

by kaylaandcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 03, 2022

Al Piemonte Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2022

Dealership Rating
Employee Rating

Always friendly, competent, fast, reliable service. Service dept. waiting area is clean, comfortable, and convenient. More

by ONEEYEDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 23, 2022

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Employee Rating

Service was great. They had a same day appt for my oil change. They were quick and a great price for my service More

by jen1.focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 24, 2022

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 20, 2022

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Employee Rating

Todd, service manager excellent customer service, and very courteous. I really appreciate how my car was washed after my service was completed More

by egbolillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 19, 2022

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Employee Rating

Fixed quickly. Service advisor took care of problem right away. Very cordial and helpful. Will come back again. More

by FRANDZINGELESKI50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2022

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 17, 2022

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Employee Rating

I have all my work on my Regal done at this dealership because of Todd the service consultant. He is the best!! Work is always well done. I so appreciated his help with a recent dead battery and inabil More

by MARZIE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 18, 2022

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 16, 2022

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Employee Rating

Great service! I was there earlier then my scheduled time I was in and out in no time. Very friendly people. More

by ivangonzalez158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 17, 2022

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 13, 2022

Dealership Rating
Employee Rating

Outstanding customer service , very helpful on helping me with any case issues Thank you for your help More

by GPISANI72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Feb 15, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 11, 2022

Dealership Rating
Employee Rating

I stopped in within an appointment to get an oil change and rotate my tires. I like the convenient service open hours and friendly customer service. Long wait for an unscheduled oil change and tire rotatio More

by rjemanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Feb 11, 2022

Al Piemonte Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 09, 2022

Dealership Rating
Employee Rating

The technician who worked on my car is awesome! Joe Kainz is the best! He explained everything to me. More

by LISATHORESON73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Joe Kainz

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Feb 10, 2022

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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