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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 37

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

Write a Review

511 Reviews of Todd Froehlich

December 17, 2021

Dealership Rating
Employee Rating

The service at Al Piemonte Buick GMC rocks. Everyone is so knowledgeable and friendly. Kudos to Todd who always remembers me and Rick who took care of an issue I had with great ease. More

by NEWCARFROM CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 20, 2021

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 10, 2021

Dealership Rating
Employee Rating

Todd and the service team were awesome as usual! Great customer service and support, very happy More

by peter.messacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 13, 2021

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 05, 2021

Dealership Rating
Employee Rating

Excellent service. Todd was very helpful and pleasant. We'll definitely be back next time. More

by DeMaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2021

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Employee Rating

Very satisfied with service advisor. Communications and follow-up very good. Very satisfied with service experience. More

by chgtrnsprt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2021

Dealership Rating
Employee Rating

The service department knows about what is wrong when the customer comes in and checks also they are curties More

by nigelgallyot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 08, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 02, 2021

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Employee Rating

Excellent experience Done in less than an hour ! Todd was very personable but I was surprised no one wore masks More

by HOTRODMORGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 03, 2021

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2021

Dealership Rating
Employee Rating

Todd Froehlich does a super job. He is very thorough in his explanation what has to be done to my car everytime I visit your service department. Todd always explains what has to be done to have my car wor More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 22, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 19, 2021

Dealership Rating
Employee Rating

Customer service agent showed lack of knowledge toward my car needs and also he didn’t provide good customer service and concern More

by MSPAULETTE73
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Dec 28, 2021

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. The Al Piemonte Buick GMC Team 888-851-4025

November 18, 2021

Dealership Rating
Employee Rating

I really appreciate the service and respect that I receive when I come for service. And the maintenance on my vehicle ha always been spot on. More

by kam2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Nicholas

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Nov 19, 2021

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 17, 2021

Dealership Rating
Employee Rating

Our service person, Todd is fantastic. He is personable, knowledgeable and always makes sure our GMC is operating at peak performance. If he notices something that could be an issue down the road, he will More

by linda.kochanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 18, 2021

Al Piemonte Buick GMC responded

Linda, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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