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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 37

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

December 02, 2021

Dealership Rating
Employee Rating

Excellent experience Done in less than an hour ! Todd was very personable but I was surprised no one wore masks More

by HOTRODMORGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 03, 2021

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2021

Dealership Rating
Employee Rating

Todd Froehlich does a super job. He is very thorough in his explanation what has to be done to my car everytime I visit your service department. Todd always explains what has to be done to have my car wor More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 22, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 19, 2021

Dealership Rating
Employee Rating

Customer service agent showed lack of knowledge toward my car needs and also he didn’t provide good customer service and concern More

by MSPAULETTE73
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Dec 28, 2021

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. The Al Piemonte Buick GMC Team 888-851-4025

November 18, 2021

Dealership Rating
Employee Rating

I really appreciate the service and respect that I receive when I come for service. And the maintenance on my vehicle ha always been spot on. More

by kam2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Nicholas

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Nov 19, 2021

Al Piemonte Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 17, 2021

Dealership Rating
Employee Rating

Our service person, Todd is fantastic. He is personable, knowledgeable and always makes sure our GMC is operating at peak performance. If he notices something that could be an issue down the road, he will More

by linda.kochanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 18, 2021

Al Piemonte Buick GMC responded

Linda, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 16, 2021

Dealership Rating
Employee Rating

What a terrific service department. Knowledgeable, friendly and fair pricing. Excellent customer service and a free car wash too. More

by NEWCARFROM CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 17, 2021

Al Piemonte Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2021

Dealership Rating
Employee Rating

Bad service cashiers are rude one thousand percent better when it was howards buick feel like switching to another dealer for car service More

by Bob burger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Dec 28, 2021

Al Piemonte Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2021

Dealership Rating
Employee Rating

Dropped off my car because I got a message that my car needed service, Todd is always fast, respectable, and provides great customer service. More

by goanngo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 12, 2021

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 09, 2021

Dealership Rating
Employee Rating

I have always had a good experiance bringing my GMC truck for service . I usually deal with Todd and he always take care of business. More

by lopardomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 10, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2021

Dealership Rating
Employee Rating

Excellent service and Friendly people. No issue too small and they took time to explain details. More

by MARK.FROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Nov 02, 2021

Al Piemonte Buick GMC responded

Thanks for your perfect review, Mark! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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