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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 38

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

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511 Reviews of Todd Froehlich

November 16, 2021

Dealership Rating
Employee Rating

What a terrific service department. Knowledgeable, friendly and fair pricing. Excellent customer service and a free car wash too. More

by NEWCARFROM CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 17, 2021

Al Piemonte Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2021

Dealership Rating
Employee Rating

Bad service cashiers are rude one thousand percent better when it was howards buick feel like switching to another dealer for car service More

by Bob burger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Dec 28, 2021

Al Piemonte Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2021

Dealership Rating
Employee Rating

Dropped off my car because I got a message that my car needed service, Todd is always fast, respectable, and provides great customer service. More

by goanngo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 12, 2021

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 09, 2021

Dealership Rating
Employee Rating

I have always had a good experiance bringing my GMC truck for service . I usually deal with Todd and he always take care of business. More

by lopardomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 10, 2021

Al Piemonte Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2021

Dealership Rating
Employee Rating

Excellent service and Friendly people. No issue too small and they took time to explain details. More

by MARK.FROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 02, 2021

Al Piemonte Buick GMC responded

Thanks for your perfect review, Mark! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 31, 2021

Dealership Rating
Employee Rating

Great customer service, fast, respectful intends to customer needs was givin a loaner vehicle while my car was getting service done More

by CICCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 01, 2021

Al Piemonte Buick GMC responded

Ciccio, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 13, 2021

Dealership Rating
Employee Rating

Very pleased as always with service. Ok ok ok ok ok ok ok ok ok More

by OCONNOR.JACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Oct 15, 2021

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 23, 2021

Dealership Rating
Employee Rating

Todd was very professional and handled my service request very well and kept me in tune with the details of my request. I feel comfortable with returning for further service calls. More

by VINO3019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 24, 2021

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2021

Dealership Rating
Employee Rating

Service was fine, no issues or problems,Tod was really Service was fine, no issues or problems, Tod was really nice, professional and helpful. For sure I will do my next service there. More

by EDOARDOMAGGILINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 23, 2021

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2021

Dealership Rating
Employee Rating

In this dealership I had the worst experience of my life, they treated me badly, the manager was aggressive with me because I am a woman and they stole money from me for things that they do not give an expla More

by Gloria herrera
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Digital Airstrike, Joseph Rueda, Frank Stanghellini, Rueda

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Sep 23, 2021

Al Piemonte Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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