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Todd Froehlich
507 Reviews
Dealership Experience
16 yrs, 9 mos
Industry Experience
24 yrs, 4 mos
507 Reviews
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507 Reviews of Todd Froehlich
December 02, 2019
Service visit review I was in with my husband on 11/30 for an oil change. At first I was very pleased with the service, Everyone was pleasant and we did not wait long. Ho I was in with my husband on 11/30 for an oil change. At first I was very pleased with the service, Everyone was pleasant and we did not wait long. However upon completion of the service after picking up the car I noticed a soda bottle was left on the passenger side seat, apparently by the technician who worked on it. I found that annoying however my husband threw it away and we left. After driving a few blocks we noticed the oil indicator had not been reset, it clearly stated on the receipt that it had been done, so we returned to have it reset, & it was not problem, Then after we home my husband noticed that the side indicator signals that alerts when another car gets to close was no longer working. It was working fine before. So currently we have to return to service , once again on Monday . This is a huge inconvenience since we drive in from the city. A check to make sure everything is working after resting could have prevent the 2 extra trips back to service. More
by DAVIS5975
Verified Customer
November 22, 2019
Recent service Todd took great care of the service appointment, getting my car in and out quickly. I appreciate working with Todd through the years, knowing he will Todd took great care of the service appointment, getting my car in and out quickly. I appreciate working with Todd through the years, knowing he will provide an honest assessment of what is needed for my car. More
by midwstpat
November 22, 2019
Great service Todd has always been attentive and courteous! I trust Todd to help me out with my car and the work is completed right the first time and in a timely m Todd has always been attentive and courteous! I trust Todd to help me out with my car and the work is completed right the first time and in a timely manner. More
by goanngo2
November 20, 2019
Service Everyone is awesome. In an out within an hour. Explain exactly what the problem is and actually let you know if it's under warranty and if not what Everyone is awesome. In an out within an hour. Explain exactly what the problem is and actually let you know if it's under warranty and if not what the amount would be out of pocket. Also the time frame for repairs More
by CANSBELL
Other Employees Tagged: Dave Webb
November 20, 2019
Todd was helpful and informative. Always an easy visit with service. Accurate and on time. Make you aware of service needed in future visits.Convenient and close to my office. Always an easy visit with service. Accurate and on time. Make you aware of service needed in future visits.Convenient and close to my office. More
by sstrez
November 16, 2019
A great deal. I have ordered several GMC trucks and have fantastic service on all of them and on accessories with no problems after that. In have a great respect for all of them. fantastic service on all of them and on accessories with no problems after that. In have a great respect for all of them. More
by Anthony
Other Employees Tagged: Mauricio Corral
November 15, 2019
Great Customer Service I have yet to have anything but stellar customer service from this Buick Dealership. From the sales team to the service department, everyone is knowl I have yet to have anything but stellar customer service from this Buick Dealership. From the sales team to the service department, everyone is knowledgeable, helpful and extremely friendly. It's a real joy to bring my car in for service. None of my friends could believe I got a better deal on tires from the dealership than anywhere else. This is the kind of service Howard-Buick provides. More
by SVILIPS
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