Hello, my name is Todd Johnson, Service Manager for Crown Eurocars. I began my career in the auto industry with Crown in 1995. What I like best about working at Crown is my involvement with customers and coworkers. I have lived in Ohio my whole life. I am married with one 8-year old son. In my free time I enjoy boating, golfing, and baseball!
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Write a Review110 Reviews of Todd Johnson
October 26, 2017
good service.....however My service experience with this company is very good. Todd Johns, my service representative is quite cordial and a great guy. He is very cordial and My service experience with this company is very good. Todd Johns, my service representative is quite cordial and a great guy. He is very cordial and I give him 10 out of 10 overall. I do have issues with the tires sold to me by the dealership one year ago which are worthless after less than 5000 miles of ordinary use. I was given a hard luck story by Crown rather than their expression of any real concern. More
October 13, 2017
My experience at Crown of Dublin was wonderful! Recently I had my car serviced at Crown of Dublin. I was amazed at how efficient they were. The car was returned to me clean and running like new agai Recently I had my car serviced at Crown of Dublin. I was amazed at how efficient they were. The car was returned to me clean and running like new again. Todd Johnson is my service representative. He took time to explain the service in detail and treated me as though I was a VIP. I will continue to have my Mercedes serviced at Crown of Dublin. More
Other Employees Tagged: Shen Saguisi
October 13, 2017
Great service My experience at Crowne was great. Todd Johnson was great to work with. Service was prompt and waiting area was very comfortable with fast Internet. My experience at Crowne was great. Todd Johnson was great to work with. Service was prompt and waiting area was very comfortable with fast Internet. Definitely would recommend. More
September 30, 2017
Ken Stuart was very professional. When we decided to trade in our 2010 Mercedes, I looked up the name of the person who sold it to us. I remembered Ken Stuart as a very professional When we decided to trade in our 2010 Mercedes, I looked up the name of the person who sold it to us. I remembered Ken Stuart as a very professional and friendly person. As soon as I called, he made an appointment to see us and worked with the service department to handle our trade-in. Through every step of the process he was extremely thorough and accommodating. I would definitely recommend him. More
Other Employees Tagged: Kenneth Stuart , Ashli McConnell
September 17, 2017
Level A service My first service for wife car with Todd was excellent Very professional and oriented to details Todd is just amazing He was very helpful and provi My first service for wife car with Todd was excellent Very professional and oriented to details Todd is just amazing He was very helpful and provides great customer service during my first service visit. More
Other Employees Tagged: Wayne Michalak , John Karasarides, CJ Sexton
August 20, 2017
Service We purchased our 1st MB from Crown in 1993. Presently, we own our 4th and 5th MB's. From the day we purchased our 1st MB till now we found the Dealer' We purchased our 1st MB from Crown in 1993. Presently, we own our 4th and 5th MB's. From the day we purchased our 1st MB till now we found the Dealer's Service Department very competent and knowledgeable. Our Service Adviser, Mr. Todd Johnson always looked out for our safety and satisfaction. Incidentally, Todd made sure that the ‘93 was on the road for 21 years (290,000 plus miles). Thanks Todd. More
August 12, 2017
regular service For over 30 years of Mercedes Benz ownership Crown Eurocars of Dublin offered consistent outstanding service and attention. I very much appreciate Mr. For over 30 years of Mercedes Benz ownership Crown Eurocars of Dublin offered consistent outstanding service and attention. I very much appreciate Mr. Todd Johnson expertise and dedication. More
July 10, 2017
Todd Johnson in Service is AWESOME Todd is THE reason I continue to return to Crown 11 after buying my 3rd car there. While I am sure they all do a good job, I only work with Todd. High Todd is THE reason I continue to return to Crown 11 after buying my 3rd car there. While I am sure they all do a good job, I only work with Todd. Highly recommended. More
May 18, 2017
Initial Level "A" Service I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service wi I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service with me. Todd is always very thorough and made sure he understood all the issues that I was looking to have addressed. Todd followed up as promised and advised that the process would take a little longer than anticipated as a part that was needed was ordered and would be there the next day. My car was ready as promised and I was provided a loaner. My car was clean and all issues were resolved the first time. Todd Johnson is one of the best Service Advisor"s that I have ever worked with and I would highly recommend you contact Todd If you need service work at Crown. More
May 17, 2017
service The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or compla The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or complaint. We purchased our first car from Crown when they opened in Dublin and have been buying cars from them ever since. My primary dealings in sales are with Stephen Revard and service with Todd. Very satisfied and currently have a new SL on order with Stephen. More
Other Employees Tagged: Stephen Revard

