Todd Johnson | Page 9

Excellence in Service Todd Johnson at Crown Mercedes Benz is just the best in the business--period. I have owned various Mercedes models for almost 15 years--one of the ma Todd Johnson at Crown Mercedes Benz is just the best in the business--period. I have owned various Mercedes models for almost 15 years--one of the main reason I continue with this brand is because of the amazing service--Todd could be called "The Fixer." No matter what problem I have--Todd offers a solution--from flat tires to general questions. Todd completely understands whatever the problem is and has a plan is place in a matter of minutes! More

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Car repair Todd Johnson did an excellent job of keeping me informed of issues and the progress of my AC repair. He did his best to keep cost under control but st Todd Johnson did an excellent job of keeping me informed of issues and the progress of my AC repair. He did his best to keep cost under control but still pretty expensive. Todd has served me well over the years as a MB owner. More

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Servicing threecMercedes. Our SL, E class, and S class all get first class service and they ( and their owners)!appreciate the prompt scheduling, extra pampering, and courteous Our SL, E class, and S class all get first class service and they ( and their owners)!appreciate the prompt scheduling, extra pampering, and courteous and knowledgable employees! More

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Service with a Smile I remain a loyal Crown M-B customer because of the outstanding service provided when my car requires routine maintenance or a repair. Of primary impo I remain a loyal Crown M-B customer because of the outstanding service provided when my car requires routine maintenance or a repair. Of primary importance is the professional yet personable service provided by my service advisor, Todd Johnson. Todd goes the extra mile to explain what is involved in routine maintenance and every cost associated with either maintenance or a repair. He is knowledgeable and friendly, and is always respectful of my time. Todd is a key factor in my satisfaction with Crown M-B. More

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never believed I would get this car got a great car. Not worried Even If had 146,000 miles. Todd knew this car would serve us well.,no breakdowns, comfort ease of use for our family. Wif got a great car. Not worried Even If had 146,000 miles. Todd knew this car would serve us well.,no breakdowns, comfort ease of use for our family. Wife just gone thru Major shoulder surgery so comfort a priority, plus reliability. super re assured by Todd and the whole mercedes team! With worries about surgical outcome did not and have not worried about this great transportation. Way beyond what I expected More

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Service angst Todd is very empathetic and does his best job to get the job done in a timely fashion. He only schedules the work that has to be done and does his bes Todd is very empathetic and does his best job to get the job done in a timely fashion. He only schedules the work that has to be done and does his best to save money for the customer. I trust him knowing that he has my best interests at heart More

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Service Todd Johnson is the only service advisor I care to work with. Outstanding service and personality to match. Previous service work, via Todd, on MBZ Todd Johnson is the only service advisor I care to work with. Outstanding service and personality to match. Previous service work, via Todd, on MBZ not associated with Crown is where the relationship started. Currently on 2nd vehicle from Crown, thanks to treatment by Todd. More

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Service department (to serve the Customer) I have always received excellent service at Crown Mercedes since 1997. Everyone is friendly and strive to help. Todd Johnson listens to Customer con I have always received excellent service at Crown Mercedes since 1997. Everyone is friendly and strive to help. Todd Johnson listens to Customer concerns and provides excellent advise. He is always professional, ready to help and answer my questions. Thanks everyone in Service including Seth (Service Manager). Krupesh Amin More

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Service Department - Great customer Care I so appreciate the staff at the Crown Mercedes Service department. I am always greeted with a smile. They are professional and actually make a car I so appreciate the staff at the Crown Mercedes Service department. I am always greeted with a smile. They are professional and actually make a car service visit pleasant. Todd Johnson is one of those who goes out of his way to take care of his customers. He is not afraid to think outside of the box when problem solving and considers all options to best serve the customer. Thank you for all you do to help keep me on the road. More

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Service Todd Johnson helped with my recent service visit ,as always he was very helpful, courteous and professional. He helps facilitate the service experienc Todd Johnson helped with my recent service visit ,as always he was very helpful, courteous and professional. He helps facilitate the service experience and makes it more understandable. More

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