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Todd Kroh
198 Reviews
I'm always happy to help people find their next vehicle with a no pressure, friendly, and enjoyable experience! Feel free to contact me to help with your next vehicle purchase.
Read moreDealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
Languages Spoken
English
198 Reviews
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198 Reviews of Todd Kroh
March 27, 2020
Poor customer service Bought a used suv from Todd with a bad fob and was told that would cost around 200 dollars to replace. He would not call me back. Took it to another f Bought a used suv from Todd with a bad fob and was told that would cost around 200 dollars to replace. He would not call me back. Took it to another ford dealer, they reprogrammed the fob for 50 bucks. Big dealer no help. Small dealer Godfrey ford in Greenville very helpful. More
by vicmuscarel/Greg
March 05, 2020
Service was amazing from beginning to end. Very excited with our new vehicle. I have been purchasing cars with you for the better part of 10 years and will continue to do so. with our new vehicle. I have been purchasing cars with you for the better part of 10 years and will continue to do so. More
by Marty219
Other Employees Tagged: Paul Dedionisio
February 28, 2020
I honestly hate buying cars! Ferrando Ford had given my daughter and son-in-law a great deal so we decided to try them out. We were not disappointed! I have had many different Ford cars over the years so daughter and son-in-law a great deal so we decided to try them out. We were not disappointed! I have had many different Ford cars over the years so no one had to sell me on Fords. But we still had the whole car buying "thing" to get through. We met Todd and he was fabulous. We felt like he was honest when he was showing us the inventory and helping to close the deal. I just really wish car buying didn't include the ridiculous visit to the manager when the salesperson disappears for a few minutes and comes back from "Oz" with your deal. It is a waste of time. I have bought cars over the phone and through email. Empower your salespeople to close a deal. More
by Liz
Verified CustomerOther Employees Tagged: Shawn Haas, Paul Dedionisio, Dana Greenawalt , Doug Casane
February 25, 2020
Over the years Fernando Ford has been the one dealership that I can depend on for a total positive experience when purchasing a new vehicle. that I can depend on for a total positive experience when purchasing a new vehicle. More
by EJ
Other Employees Tagged: Paul Dedionisio, Dana Greenawalt
February 24, 2020
Has gone out of his way to make sure our family always has reliable transportation. We always feel like family when we deal with them. It's not like any other place we have dealt with. has reliable transportation. We always feel like family when we deal with them. It's not like any other place we have dealt with. More
by 4U2NV
Other Employees Tagged: Gregory Brown, Edward Cooley, Steven McInchak
February 23, 2020
Service need We feel confident to have our car taken care of by Ford's service department. The wait time is very satisfactory. The people are very friendly and kn We feel confident to have our car taken care of by Ford's service department. The wait time is very satisfactory. The people are very friendly and knowledgeable about our car. We trust their work. More
by N3VHW
Other Employees Tagged: Dana Greenawalt , Taylor Irvin, Not sure of others.
February 12, 2020
Best in Erie County The service dept is why I bought my Ford there. Friendly, informative, and skilled! I will always return because of that dept. and when I get anot The service dept is why I bought my Ford there. Friendly, informative, and skilled! I will always return because of that dept. and when I get another car itwill be there More
by CHRISTINEHENKE59
February 10, 2020
They sold me a broken car and would do nothing to fix it and were not nice to me when I called them. I know it as is but I couldn't even get the car home the night I bought it. I would never recommend them and were not nice to me when I called them. I know it as is but I couldn't even get the car home the night I bought it. I would never recommend them to anyone!!!!! More
by ahub33
Other Employees Tagged: Edward Cooley, Scott Wolfe, Ed - Manager
February 06, 2020
I love this dealership. I have been a part of it for 23 plus years. I have made quite of few purchases in that time. The purchasing experience is almost fluid or seamless you might say. Big thanks to Todd, plus years. I have made quite of few purchases in that time. The purchasing experience is almost fluid or seamless you might say. Big thanks to Todd, Craig, and Ed for another great experience. They also have great service team to answer all of your questions and take care of your service needs. More
by bikertrashed
Other Employees Tagged: Paul Dedionisio , Edward Cooley, Craig Murphy
January 14, 2020
Todd Kroh did an excellent job of showing us all of the used inventory that fit our needs. We were very excited to leave the dealership with our “new” Lincoln MKX! used inventory that fit our needs. We were very excited to leave the dealership with our “new” Lincoln MKX! More
by TJ92285
Other Employees Tagged: Paul Dedionisio, Dana Greenawalt , Scott Wolfe
