Todd Mille
Todd Mille at Volvo Cars of Marietta

Todd Mille | Page 12

Volvo Service Consultant

Volvo Cars of Marietta

1195 Cobb Pkwy S
Marietta, GA 30060

4.9
235 Reviews

Grew up in Colorado. Moved to Atlanta in 94. My goal is to help my customers through the process of service and repair. Appreciate hearing " You made it easy!"

4.9

235 Reviews

Write a Review

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

Master Certified Volvo Service Advisor

235 Reviews of Todd Mille

July 21, 2020

Dealership Rating
Employee Rating

The dealership is well located, the service department is well run with knowledge service writer, service is accurate as to the time work will be accomplished, the sales staff is accommodating is searching f More

by johham29
Recommend Dealer
Yes

Other Employees Tagged: Matt Blundell, Michael Boyd , Tommy Fain, Grant Nierling

Jul 22, 2020

Volvo Cars of Marietta responded

We're pleased to hear that you found our staff to be so knowledgeable and helpful, John! If there is anything else we can do for you, please don't hesitate to reach out to us. Safe travels!

July 10, 2020

Dealership Rating
Employee Rating

My service advisor used fear tactics and pressured me to buy extensive service for my vehicle without even looking under the hood first. He did this even after I expressed the financial difficulty I am faci More

by Joshuacdaugherty
Recommend Dealer
No
Aug 23, 2020

Volvo Cars of Marietta responded

Dear Joshua, I am very sorry to hear about your financial difficulties and business struggles. Your vehicle came to us for the 120k service which includes the timing belt replacement. At the time of write up, you were uncertain if the belt had been replaced so we had a technician inspect your car and confirm that it was already done and would not be necessary at this time. Todd is often praised for taking the time to ensure his clients understand the steps involved in maintaining a ten year old car. While caring for vehicle of this age can seem overwhelming, it is our responsibility to educate our customers about the actual condition of their car and guide them to the decision best suited to their needs. Respectfully, Michael Gerbick, General Manager

July 09, 2020

Dealership Rating
Employee Rating

Dealership is clean and newly renovated. Kyle, the service manager, is always so helpful and very professional. Will definitely be back to have my car serviced again. More

by BROOKE.MATHIS1
Recommend Dealer
Yes

Other Employees Tagged: Kevin Greening , Kyle McCall, Ken Neff, Grant Nierling

Jul 11, 2020

Volvo Cars of Marietta responded

Kyle and Volvo Cars of Marietta appreciates your review! We look forward to your next visit.

July 08, 2020

Dealership Rating
Employee Rating

I scheduled my car for service. Everything was done with care from appointment to drop off. I used the valet app and it provides all you need on where the valet is. Todd was great with my service and letti More

by JeenaRae
Recommend Dealer
Yes

Other Employees Tagged: Christian

Jul 11, 2020

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Jeenarae! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2020

Dealership Rating
Employee Rating

Tod is my service advisor and he is amazing! He is very thorough and explains everything in detail so that I can actually understand it. More

by fainla
Recommend Dealer
Yes
Jul 03, 2020

Volvo Cars of Marietta responded

Thank you for choosing Volvo Cars of Marietta and Todd to service your vehicle!

June 28, 2020

Dealership Rating
Employee Rating

Just awesome ... Kyle and Todd from service department took further step to take care of my service for my Volvo s90... Definitely 5*... And even provide loaner while I left my car with them.. had concern More

by Jithu
Recommend Dealer
Yes

Other Employees Tagged: Kyle McCall

Jun 29, 2020

Volvo Cars of Marietta responded

Kyle and Todd appreciate your review and business! Thank you, Jithu!

June 28, 2020

Dealership Rating
Employee Rating

Worse costumer service ever experienced. Had an appointment for a oil change that was only suppose to take an hour or so.. After we get there and they tell us we would have to come back in a few da More

by JR_CALLUMS
Recommend Dealer
No

Other Employees Tagged: Kevin Greening, David Valdes , Shawn Gamby, Ken Neff, Grant Nierling, Megan Webb

Aug 25, 2020

Volvo Cars of Marietta responded

I sincerely apologize that your concerns were not addressed. Please contact me if I can still help you or address your concerns. I would appreciate the opportunity to make things right. Kyle McCall, Service Manager kmccall@jimellis.com

June 22, 2020

Dealership Rating
Employee Rating

Just had my 60k mile manufacturers service done. Had all the belts and hoses checked and all fluids topped off or replaced. I couldn’t be any happier. I feel as though I can make it through the summer mont More

by BDNIXONPATE
Recommend Dealer
Yes
Jun 23, 2020

Volvo Cars of Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Bdnixonpate! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2020

Dealership Rating
Employee Rating

Thanks for the experience at Volvo of Marietta. It was great to not have to sit and wait and get some shopping done! Thanks did the loner! By the time I got back the car was done! More

by 2BFIT
Recommend Dealer
Yes
Jun 06, 2020

Volvo Cars of Marietta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volvo Cars of Marietta. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2020

Dealership Rating
Employee Rating

Todd informed me of services needed for my vehicle and approximate cost of the service. I appreciate being well informed of services. I also appreciate the car wash More

by tracey0911
Recommend Dealer
Yes
May 26, 2020

Volvo Cars of Marietta responded

We're happy to hear that you had a great service experience with Todd. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

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