Todd Morrison | Page 3

Todd Morrison was professional and thorough in providing me with explanations regarding the services my vehicle required. He was transparent regarding the pricing for parts, labor, and the approximate wait me with explanations regarding the services my vehicle required. He was transparent regarding the pricing for parts, labor, and the approximate wait time. My vehicle was ready within the stated time. The professionalism and courteous attitude of Todd Morrison, his ability to give thorough explanations, and pricing transparency, helped me tremendously in understanding why the services needed to be done, and to absorb what the costs would be. After all, the price of most goods and services have gone up in our economy, some unbelievably, and we as consumers have to remain informed on our spending. Excellent customer service is highly valued, and expected by consumers. Todd demonstrated that, and this was one my best consumer experiences of the year!, With gratitude, B. More

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I had my 2015 Chevy Tahoe in for oil change and tire rotation on Wednesday 12-17-25, the experience was great. The new procedures required in the shop video streaming the failures and passing during the rotation on Wednesday 12-17-25, the experience was great. The new procedures required in the shop video streaming the failures and passing during the multi point inspection is great. You get to see what the technician is seeing, very similar to thr old days when the mechanic would come get you, take you to your vehicle and point out the problems before initiating a repair. I think this is great glad to see it back and digital!!! More

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The service is very good and fast thanks for everything stay strong and safe thanks stay strong and safe thanks More

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This was my first time at Napleton downtown Buick, receiving an oil change. Todd was very helpful, service was fast and excellent. receiving an oil change. Todd was very helpful, service was fast and excellent. More

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The service was very good and really quick I was completely satisfied and recommend them completely satisfied and recommend them More

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But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re directing that issue and they will get it fixed won’t breakdown again. I love you thank you Napleton we love you. Keep up the great work 10 stars. More

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Met Todd for the first time while dropping off my 2008! Tahoe. Excellent service great advice for repairs Very personable agent Thanks. John L Piemonte Tahoe. Excellent service great advice for repairs Very personable agent Thanks. John L Piemonte More

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I dropped my car off in the am was ready when I got off. Todd was helpful & very knowledgeable about the maintenance I needed in the near future. The only downside is my tires were rotated, & the dashboar Todd was helpful & very knowledgeable about the maintenance I needed in the near future. The only downside is my tires were rotated, & the dashboard is reading that the tire pressure is missing so I’m not aware of the psi. So I need to google and figure out how to reset the psi notification. Just wished it was reset before I arrived for pickup. No other problems otherwise. More

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The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

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Todd was great explaining everything that was wrong with my car, the return time was ver quick, thanks todd. my car, the return time was ver quick, thanks todd. More

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