Todd Morrison | Page 6
Service Advisor
Napleton Downtown Chevrolet Buick GMC
2720 S Michigan Ave
Chicago, IL 60616
73 Reviews
Write a ReviewDealership Experience
1 yr, 9 mos
Industry Experience
27 yrs, 3 mos
73 Reviews of Todd Morrison
August 09, 2025
Hector provided excellent service for our Honda FIT. We will return for our next service. 🙂 We will return for our next service. 🙂 More
Other Employees Tagged: Sandra Cardona, Hector Cuevas, Manny Diaz
July 17, 2025
Todd was my service advisor and he delivered! He tried to make me comfortable and cared for! He did deliver and would again 10/10 come again under his guidance and understanding! He tried to make me comfortable and cared for! He did deliver and would again 10/10 come again under his guidance and understanding! More
July 03, 2025
Great service representative. He was friendly and explained everything to us. The representatives name is Todd Morrison. I will always ask for Todd. He was friendly and explained everything to us. The representatives name is Todd Morrison. I will always ask for Todd. More
June 25, 2025
Went in to see about a slow leak on passenger side rear tire- turns out it was nail in the center of the tire. Todd had me in/out within an hr as promised-as a walk in. Always courteous, friendly, informed tire- turns out it was nail in the center of the tire. Todd had me in/out within an hr as promised-as a walk in. Always courteous, friendly, informed, and FAST with their service work! More
June 21, 2025
Napleton is Average I wasn't pleased with Todd who serviced my Vehicle. After waiting an extended time which I was fine with knowing from previous Maintenance. He however, did not come and Notify Me m serviced my Vehicle. After waiting an extended time which I was fine with knowing from previous Maintenance. He however, did not come and Notify Me my car was finished! I waited and waited, went to service area! I saw Todd, asking him how much longer! He informed Me my car had Been Finished! However, Earlier he came in the Front Showcase, after he called Me on my Phone to tell me abt Service Detail!🙅🏾♀️🙅🏾♀️ More
June 07, 2025
I took my car in because it was making noises when I drove it I waited 4 hours for them to tell me what could be the issue after I had to remind them that I was there. Miraculously they said they could drove it I waited 4 hours for them to tell me what could be the issue after I had to remind them that I was there. Miraculously they said they could have it fixed before closing which was in 45 minutes to an hour but after driving out of the dealership the car was still making the same noise. After trying to reach out to my service representative multiple times I still have not heard back from him And that was two weeks ago. I really don't believe any service was done. More
May 16, 2025
Excellent professional service from Todd. He knew exactly what my vehicle required.This dealership has knowledgeable people. I was pleased with my experience there. He knew exactly what my vehicle required.This dealership has knowledgeable people. I was pleased with my experience there. More
Other Employees Tagged: James Gruman, Michael Acre
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