Todd Morrison
Todd Morrison at Napleton Downtown Chevrolet Buick GMC

Todd Morrison | Page 7

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.7
73 Reviews
4.7

73 Reviews

Write a Review

Dealership Experience

1 yr, 9 mos

Industry Experience

27 yrs, 3 mos

73 Reviews of Todd Morrison

May 12, 2025

Dealership Rating
Employee Rating

Very efficient and well run. What more needs to be said. Will be back in 6 months but unlikely to answer more surveys. More

by Harkin4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad to hear you found our service efficient at Napleton Downtown Buick GMC. We look forward to seeing you again in 6 months!

May 09, 2025

Dealership Rating
Employee Rating

We had a transmission issue with our brand new Terrain (bought in WI) and were 300 miles from home. Todd, Jim, and Roman took care of us from the moment we arrived. Everyone was incredibly kind and help More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gruman , Roman! Joe our driver!!

May 09, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're so glad to hear that Todd, Jim, Roman, and Joe provided exceptional service during your visit at Napleton Downtown Buick GMC. It's great to know our team could assist you promptly and keep you informed throughout the process. Thank you for recommending us! Safe travels on your journey!

May 07, 2025

Dealership Rating
Employee Rating

Service began the moment I walked through the door. I was pleasantly impressed with Todd More

by Princess
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Orellana, / Charles, Mario Velasquez (shuttle drivers

May 08, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're happy to hear that Todd offered a 5-star welcome! Thank you for choosing Napleton Downtown Buick GMC.

May 07, 2025

Dealership Rating
Employee Rating

Todd was very professional. He was very informative about, how long it will take and what was being dome More

by Patricia Cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Napleton Downtown Chevrolet Buick GMC responded

Patricia, we're glad to hear Todd provided you with professional and informative service at Napleton Downtown Buick GMC. Thanks for sharing your experience!

April 30, 2025

Dealership Rating
Employee Rating

I haven’t had any problems with Napleton Downtown. The staff in service has been nothing but great from start to finish!!!! More

by eclayton3724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our service team at Napleton Downtown Buick GMC has provided you with a great experience from start to finish! Thank you for sharing your positive feedback.

April 25, 2025

Dealership Rating
Employee Rating

Very professional and fulfilled all my needs. He went above and beyond to get the car I wanted by driving to a partner site because I wanted a certain color. More

by ansphones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our team at Napleton Downtown Buick GMC went above and beyond to meet your needs! Thank you for sharing this positive experience, and we hope you're enjoying your new car in the perfect color.

April 23, 2025

Dealership Rating
Employee Rating

fixed my issue under warranty in less than a day, tow included. well done to the whole team. More

by johnvictor56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are glad to hear that our Napleton Downtown Buick GMC team provided timely service. Thanks for the shoutout!

April 03, 2025

Dealership Rating
Employee Rating

Service was impeccable, timely, courteous. I liked the auto info on the advertisements. For those of us who are relatively ignorant about the workings of our cars, the graphics and explanati More

by Maya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Acre

Apr 04, 2025

Napleton Downtown Chevrolet Buick GMC responded

Maya, we're delighted to hear that you enjoyed the service and found our auto info helpful at Napleton Downtown Buick GMC. We aim to make every visit informative and pleasant for all our customers!

March 24, 2025

Dealership Rating
Employee Rating

Todd was very professional and explained the steps to me for this visit as well as overall being courteous. More

by Tonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Napleton Downtown Chevrolet Buick GMC responded

Tonette, we're delighted to hear that Todd provided you with professional and courteous service at Napleton Downtown Buick GMC. Thank you for sharing your experience!

March 21, 2025

Dealership Rating
Employee Rating

My vehicle was worked on and promised to me and delivered in a timely manner More

by NurseJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for stopping by to leave a wonderful review for Napleton Downtown Buick GMC!

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