Todd Mullen
Todd Mullen at Montrose Chevrolet GMC

Todd Mullen | Page 3

VP/General Manager

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.7
36 Reviews
4.7

36 Reviews

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37 Reviews of Todd Mullen

May 18, 2026

Dealership Rating
Employee Rating

The girls in service got me in and out just as I asked! ! Salesman Dean stopped by to see if I needed anything 😁 great Techs in the garage!! I definitely will be back for my next oil change and tire rotat More

by youngsdoug397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter , Salesman Dean and the girls in Service 😁

May 18, 2026

Montrose Chevrolet GMC responded

We’re happy our service team got you in and out quickly and that our techs took great care of your Chevrolet Silverado 1500. Thank you for choosing us for your oil change and tire rotation. We look forward to seeing you again soon! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 17, 2026

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They were amazing! Smooth process and a very professional staff. Would definitely buy there again! More

by douglasfender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter

May 17, 2026

Montrose Chevrolet GMC responded

We’re glad to hear our staff was professional and that the process went smoothly. Thank you for your kind words, and we look forward to assisting you with your next purchase. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 04, 2026

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I have a some what bad review but I was frustrated and I need to correct that they where professional and got my loan done in More

by mattp062259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter , Branydon

May 04, 2026

Montrose Chevrolet GMC responded

Thank you for updating your review. We’re glad our team overcame the initial frustration and finalized your financing quickly. Paul and everyone here appreciate you choosing us for your Subaru Impreza and look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 01, 2026

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10/10 would purchase from them again! Kind staff, quick service, and friendly salesmen. I was very impressed with my time there. More

by AlainaKRogers
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter , Brandyn Eisengart

May 01, 2026

Montrose Chevrolet GMC responded

We appreciate your perfect rating and for trusting us with your Chevrolet Equinox service. It’s great to hear our team’s friendly approach and efficient work made a strong impression. We look forward to helping you again whenever you need us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

March 24, 2026

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Always a great experience! Treated well. Paul is the best and always takes care of us. More

by jlewis37
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter

Mar 24, 2026

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 20, 2026

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The personal attention we were given was amazing! The service was so professional and everyone was extremely thoughtful! A wonderful experience! More

by puffntoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter

Mar 22, 2026

Montrose Chevrolet GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Chevrolet GMC. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

January 09, 2026

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Employee Rating

Quick, honest and very friendly, thank you for helping during the holiday season! Definitely would recommend to anyone! More

by S0a04hy60
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 09, 2026

Montrose Chevrolet GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Chevrolet GMC to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

December 28, 2025

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Employee Rating

Body shop is a joke held truck for 10days and then decided they didn't want to fix it More

by Mrizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Carpenter, Matt Carpenter

Jan 03, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

November 09, 2025

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Employee Rating

Excellent great vehicle got an service thank you all. .we be back.we love you all.at ashtabula. More

by WILLIAMOAKS071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Matt Carpenter

Nov 09, 2025

Montrose Chevrolet GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

November 09, 2025

Dealership Rating
Employee Rating

They always go above and beyond to make things easy for me. Whether it’s getting a loaner or picking up for service. More

by JARED40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter , Dean Rotchaford

Nov 09, 2025

Montrose Chevrolet GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

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