It might take a few times but they take care of you and
your problem
your problem
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by CAREY3
Verified Customer
Verified Customer
May 26, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for putting your trust in Bob Rohrman Schaumburg Kia. It means a lot that our commitment to great service stood out to you. Take care!
Really attentive and always had my best interest in mind.
Had some difficulty with the original car order, they were quick to find a solution that made my life so much easier. Timely, kind and available -
Had some difficulty with the original car order, they were quick to find a solution that made my life so much easier. Timely, kind and available - highly recommend!!
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by NOAM.DORROS
Verified Customer
Verified Customer
Other Employees Tagged:
Steve Heinze
May 24, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!
It was what I expected except for my interactions with
the finance department, they were too pushy on their add ons.
the finance department, they were too pushy on their add ons.
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by Kbtelluride
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Anderson, Steve Heinze
May 23, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you so much for taking the time to leave us your review. If you'd like to discuss your interaction with our finance department further, please reach out to us at your convenience. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Schaumburg Kia!
I was not impressed or satisfied with the service i
received, i did still purchase the vehicle because i wanted it but the salesman sucked. They wouldn’t even give a full tank of gas after i purchased
received, i did still purchase the vehicle because i wanted it but the salesman sucked. They wouldn’t even give a full tank of gas after i purchased a vehicle for 50k but i love my new truck
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by Morehead.r
Verified Customer
Verified Customer
Other Employees Tagged:
Kamarie Jones
, Mark Anderson, Ryan Augustine
May 23, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Was not able to purchase the car at the price listed.
The price did not reflect $1845 dealer ons including Lojack and xzilon protection. I did not want these but was forced to buy them anyway. This was n
The price did not reflect $1845 dealer ons including Lojack and xzilon protection. I did not want these but was forced to buy them anyway. This was not ethical and I’m not sure if it was legal. They did credit the cost of LoJack but not xzilon.
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by PETERSEN.C4
Verified Customer
Verified Customer
May 22, 2022 -
Bob Rohrman Schaumburg Kia responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
May 24, 2022 -
PETERSEN.C4 responded
Chris Petersen
Petersen.c4@gmail.com
Purchased civic on 5/3/22.
Jun 03, 2022 -
PETERSEN.C4 responded
And still no response….
Our salesman Michael was nice, process over all quick.
But, very expensive deal. We needed a bigger car so not much choice at the time. Low ball offer for trade.
But, very expensive deal. We needed a bigger car so not much choice at the time. Low ball offer for trade.
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by MEGLESNIEW
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Longobardi, Michael Mallory
May 16, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!
Best place to buy a new or used car in Chicago!
Great prices, great selection, and awesome customer service. I love my new Kia!!
Great prices, great selection, and awesome customer service. I love my new Kia!!
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by KAROLINA4894
Verified Customer
Verified Customer
May 16, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
It was a great experience working with good people.
I would recommend anyone coming in an getting yhe same great service.
I would recommend anyone coming in an getting yhe same great service.
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by jwht924
Verified Customer
Verified Customer
Other Employees Tagged:
Steve Heinze
May 04, 2022 -
Bob Rohrman Schaumburg Kia responded
Your recommendation of our team makes our day! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your feedback. We wish you safe and happy driving ahead!
Ruben did a great job with the sale of my new Kia
Telluride. Thank you for the outstanding customer service.
Telluride. Thank you for the outstanding customer service.
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by J_FIELDS
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Augustine
May 02, 2022 -
Bob Rohrman Schaumburg Kia responded
We are very happy Ruben provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great employees.
Since I bought out of state they went the extra mile to get me paperwork so we could get my deal done quicker. So I could pick up my new car as soon
Since I bought out of state they went the extra mile to get me paperwork so we could get my deal done quicker. So I could pick up my new car as soon as it came in.
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by John
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Longobardi, Dan
Apr 21, 2022 -
Bob Rohrman Schaumburg Kia responded
Hi John - Congratulations on your new car! We are thrilled that our team took such great care of you and made you a happy customer. Thank you for giving Bob Rohrman Schaumburg Kia your business!