Todd Scharping
Todd Scharping at Matthews Hyundai of Greece

Todd Scharping | Page 5

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
191 Reviews
4.8

191 Reviews

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191 Reviews of Todd Scharping

December 06, 2025

Dealership Rating
Employee Rating

Excellent dealership! The service department always goes above and beyond expectations. Very efficient and quality service is always performed. More

by SSLAMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Dec 08, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 04, 2025

Dealership Rating
Employee Rating

Javier was a great salesperson. Friendly, prompt and efficient. I have every confidence he will be able to help me if ever I have trouble with my car. More

by jahold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2025

Dealership Rating
Employee Rating

This dealership has made it easy for me to make appointments for service and is always considerate of my car and of its needs and they always expedite any service repair I highly recommend them. More

by TDONNARUMMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Eric Koval , Javier Montalvo

Dec 02, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 01, 2025

Dealership Rating
Employee Rating

This was my first visit to the service dept. It was for a recall service. They said it would take one hour and I was out one hour later. The waiting area was comfortable and I enjoyed a snack. More

by PMRTSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Dec 01, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 30, 2025

Dealership Rating
Employee Rating

Great customer service and good people very nice atmosphere they are always very friendly and helpful to us More

by IKKIK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Dec 01, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 27, 2025

Dealership Rating
Employee Rating

I have been given great service through Matthews Hyundai with my 2020 Elantra! Todd Scharping. Assistant Service Manager, is part of the reason why. When service work is completed, it's completed. Friend More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Dec 01, 2025

Matthews Hyundai of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 24, 2025

Dealership Rating
Employee Rating

The service technicians were very polite. But the oil change and tire rotation took an hour and 45 minutes. That was longer than I expected. Vision Hyundai in Henrietta normally took 45 minut More

by Dan Sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Nov 25, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for sharing your experience with Matthews. We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2025

Dealership Rating
Employee Rating

My service writer Erik is excellent. Really professional employees. Nice show room and waiting area. Good coffee. More

by brianpjulian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Nov 24, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 02, 2025

Dealership Rating
Employee Rating

very honest and takes their time and answered all my questions to help me in buying out my lease may be in future I may lease again my Hyundai never any problems at all and good on gasoline More

by MLKRALIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Kazlauckas, Eric Koval

Nov 03, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 27, 2025

Dealership Rating
Employee Rating

New sales and managers are terrible i went there three times and Joe and Erica didn't help i bought 4 hyundais there from fulfills i now bought a gm car More

by FCAPIZZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Oct 29, 2025

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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