Todd Schuiteman | Page 11

Duer-Speet Does Not Sand By Their Recall Fixes Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 i Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 if they felt it was not their mistake. The problem is a "snapping" sound when you close the driver side window, the door that is involved in the recall fix! There was no "snapping' sound prior to their recall "fix". I tried to go to management to get them to support me in having the problem fixed. Management said they would come out to our car to look at the problem with me. Instead they sent out a mechanic to say the recall 'fix" only involved disconnecting and re-connecting a wire attached to the rear vent window switch. Did the mechanic think I am stupid? Chrysler would not publish a recall fix involving only dis-connecting and re-connecting a wire leading to a switch! I have purchased three new vehicles from this dealership. I will no longer be a customer! More

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Purchase Everyone at Deur Speet was helpful, professional, and responsive. Our first point of contact was Kim Rasch. She pulled in other individuals, as appr Everyone at Deur Speet was helpful, professional, and responsive. Our first point of contact was Kim Rasch. She pulled in other individuals, as appropriate, to make sure that our satisfaction was complete. More

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A Great Experience Hands down, this is the best dealership experience I've had. The experience started with a call to verify the car was still there. It didn't just co Hands down, this is the best dealership experience I've had. The experience started with a call to verify the car was still there. It didn't just consist of checking the computer, but verifying the keys were actually there. When we arrived, it was raining, Rebecca had the car pulled into the service garage so we could look at it and stay dry. She was very helpful in answering any questions we had. During the purchasing process, she spelled everything out so there were no surprises. Several other employees at the dealership stopped by to say hi while we were there and all were quick to ask if we needed anything. The overall experience was a great one and I'd highly recommend working with Deur-Speet. More

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Great Service Great service as always. The entire team from service to sales always exceeds this customers expectations. The parts department guys are helpful and Great service as always. The entire team from service to sales always exceeds this customers expectations. The parts department guys are helpful and and informative. Matt S always takes care of our vehicles as he knows what twe need. Below I selected Sales (New) but we were also there for an oil change and free coffee. I gave 5 stars to all catagories and people seriously. More

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Very helpfull and informative If you need fast and friendly, this is the place to go! I had many questions about a used vehicle and was able to have them all answered. If you need fast and friendly, this is the place to go! I had many questions about a used vehicle and was able to have them all answered. More

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Emergency repair Ken & team handled our emergency repair immediately and went beyond to ensure vehicle stability. Looking into another purchase due to great experience Ken & team handled our emergency repair immediately and went beyond to ensure vehicle stability. Looking into another purchase due to great experience with entire team! More

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The strive hard to find the vehicle you want. Great overall experience with Deur speet. I would definetly use them again. The people I dealt with were very helpful in finding the exact vehicle I w Great overall experience with Deur speet. I would definetly use them again. The people I dealt with were very helpful in finding the exact vehicle I wanted. More

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Great experience The whole staff at Deur Speet was helpful, patient, informative and available. We were cautious about what we were doing and dragged our feet with th The whole staff at Deur Speet was helpful, patient, informative and available. We were cautious about what we were doing and dragged our feet with this purchase and the were great with us through it all! More

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Freindly, faster and very good! I have been very pleased with how things are handled. You never gave up trying to fix my Dodge Dart . Thank you very much for everything, I have been very pleased with how things are handled. You never gave up trying to fix my Dodge Dart . Thank you very much for everything, More

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Deur-Speet Motors Rocks! Just bought a new Jeep Cherokee! Everyone is great to deal with from sales to the service depart and that is why we keep going back! This is the 3rd n Just bought a new Jeep Cherokee! Everyone is great to deal with from sales to the service depart and that is why we keep going back! This is the 3rd new vehicle we have bought from them and would not consider going elsewhere. More

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