45 Reviews
Write a Review45 Reviews of Tohm Palaima
October 02, 2024
This is the best experience I have ever had a purchasing a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had a a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had and purchasing a new car for my wife.. I would recommend this dealership to anyone purchasing a Cadillac. More
Other Employees Tagged: Brian Jones, Jim Golden
September 29, 2024
Great experience with Jimmy. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. More
Other Employees Tagged: Jim Golden
September 01, 2024
Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More
Other Employees Tagged: Darryl Dudyak, Jody Smith
August 26, 2024
There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More
Other Employees Tagged: Brian Wilcox, Bob Morse, Jody Smith , Ron Mazurek
August 22, 2024
The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More
Other Employees Tagged: Andrew Parker, Brian Wilcox, Bob Morse, Jody Smith
August 15, 2024
Friendly, helpful! Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. More
Other Employees Tagged: Andrew Parker, Jim Golden, Bob Morse
August 06, 2024
Great place to shop if your looking to by a new car. Sales people are the best. Sales people are the best. More
Other Employees Tagged: Ron Mazurek
July 23, 2024
I always get great service from Brian. He does a great job and I’m pleased to do business with him. He does a great job and I’m pleased to do business with him. More
Other Employees Tagged: Andrew Parker, Brian Wilcox
July 19, 2024
Not impressed at all with the final sales. They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they wer They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they were busy with customers!!!!!! Really I’m a customer. They got the check and didn’t give a care about finishing the deal. Never again will I do business there. It’s got to be the worst sales manager I’ve ever had. More
Other Employees Tagged: Bruno Medina
July 19, 2024
It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More
Other Employees Tagged: Andrew Parker, Brian Wilcox, Bob Morse, Jody Smith

