Tohm Palaima
Tohm Palaima at Long Cadillac

Tohm Palaima | Page 4

Sales Manager

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.9
45 Reviews
4.9

45 Reviews

Write a Review

45 Reviews of Tohm Palaima

October 02, 2024

Dealership Rating
Employee Rating

This is the best experience I have ever had a purchasing a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had a More

by bgoldie0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Jim Golden

September 29, 2024

Dealership Rating
Employee Rating

Great experience with Jimmy. Fair dealing with no games and a friendly positive attitude. Delivered the car to us out of state. More

by Dr C
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Golden

September 01, 2024

Dealership Rating
Employee Rating

Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More

by DMSCHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak, Jody Smith

August 26, 2024

Dealership Rating
Employee Rating

There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service More

by ztbird13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse, Jody Smith , Ron Mazurek

August 22, 2024

Dealership Rating
Employee Rating

The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser More

by Mark Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 15, 2024

Dealership Rating
Employee Rating

Friendly, helpful! Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. More

by ROYALRASP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 06, 2024

Dealership Rating
Employee Rating

Great place to shop if your looking to by a new car. Sales people are the best. More

by frankieauto2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ron Mazurek

July 23, 2024

Dealership Rating
Employee Rating

I always get great service from Brian. He does a great job and I’m pleased to do business with him. More

by JTOLEARY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Brian Wilcox

July 19, 2024

Dealership Rating
Employee Rating

Not impressed at all with the final sales. They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they wer More

by otisbrink
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruno Medina

Jul 22, 2024

Long Cadillac responded

Mr. Brink, We don't have any records with this name but I believe you responded to a survey a few weeks ago and it appears you are now using your "screen name". When we reached out to discuss your concerns, we received a sarcastic response, followed by another unnecessary response a few hours later so we "closed the matter". We are confused why you would be sending in another email a few weeks later, when we have had no further contact since your original feedback a few weeks ago. I would be happy to discuss your concerns in a constructive and professional manner at anytime and I can be reached at 508-683-1157. Scott Barry Long Cadillac

July 19, 2024

Dealership Rating
Employee Rating

It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. More

by SDYMEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
4

Dealership Inventory (116 Vehicles)

new 2026 Cadillac LYRIQ car, priced at $81,694
2026 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5-V car, priced at $66,434
2026 Cadillac CT5-V
new
Gray exterior
Automatic
All-wheel Drive
used 2024 GMC Terrain car, priced at $31,470
2024 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $67,794
2025 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5 car, priced at $57,394
2026 Cadillac CT5
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Cadillac XT5 car, priced at $46,924
2026 Cadillac XT5
new
Red exterior
Automatic
All-wheel Drive