Tohm Palaima | Page 4

Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More

by DMSCHOF Verified Customer Verified Customer

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There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More

by ztbird13 Verified Customer Verified Customer

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The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More

by Mark Hooper Verified Customer Verified Customer

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Friendly, helpful! Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. Always great service! The service and sales departments are wonderful! I have been a customer for 12years and will continually go back. More

by ROYALRASP Verified Customer Verified Customer

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Great place to shop if your looking to by a new car. Sales people are the best. Sales people are the best. More

by frankieauto2 Verified Customer Verified Customer

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I always get great service from Brian. He does a great job and I’m pleased to do business with him. He does a great job and I’m pleased to do business with him. More

by JTOLEARY0 Verified Customer Verified Customer

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Not impressed at all with the final sales. They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they wer They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they were busy with customers!!!!!! Really I’m a customer. They got the check and didn’t give a care about finishing the deal. Never again will I do business there. It’s got to be the worst sales manager I’ve ever had. More

by otisbrink Verified Customer Verified Customer

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It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More

by SDYMEK1 Verified Customer Verified Customer

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The people are very accommodating and helpful. We feel we can call them with any questions we might have. We feel we can call them with any questions we might have. More

by RPAP61 Verified Customer Verified Customer

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I have been dealing with Long for over forty-years. They are the best, excellent sales staff and the finest service department . I am sure it will continue. They are the best, excellent sales staff and the finest service department . I am sure it will continue. More

by vbogigian Verified Customer Verified Customer

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