Tom Allen | Page 2

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi meehan.kathleen, Thanks for sharing your experience! We’re thrilled to hear that Tommy and Carrie made your visit smooth and enjoyable. It’s wonderful to know you’ll continue to rely on them for your vehicle needs. Your loyalty and trust mean a lot to us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey MIRANDASENATORE, Thanks for sharing your experience! We're so glad to hear that every visit continues to be a positive one and that we've made your car-buying process feel easy and stress-free. We truly appreciate your continued support and look forward to helping you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi ARTHURFAMILY03, Thanks for sharing your experience! We're so glad Steve was able to help turn a difficult situation into a positive one. Having your car break down is never easy, especially when you're caring for little ones, but it’s great to hear that Steve made the process fast, helpful, and accommodating. From offering a bottle of water to getting you into the Jeep you wanted quickly, we're happy to know you felt supported every step of the way! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi andrewpopper, Thanks for sharing your experience! We're thrilled to hear that Justin made your car-buying process smooth and stress-free! It’s great to know you felt well-informed and supported every step of the way. We truly appreciate your continued trust in our team! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey JUSTINKURZYNOWSKI, Thanks for sharing your experience! We're thrilled to hear that Bernie, Tom, and the team provided excellent service and are always there to assist with any questions or concerns. We appreciate your loyalty and look forward to helping you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi FISHON372000, Thanks for sharing your fantastic experience! We're thrilled to hear that our sales and finance team provided you with knowledgeable and helpful service. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi BRIELLE, Thanks for sharing your experience! We're so glad to hear Justin was able to find the perfect Gladiator for you! We'll be sure to pass along your kind words to him. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team