Tom Andrews | Page 5

Great experience! I had a great experience with this dealership. I was treated with the utmost perfessionalism and courtesy. I would highly recommend Sam Packered Ford I had a great experience with this dealership. I was treated with the utmost perfessionalism and courtesy. I would highly recommend Sam Packered Ford to anyone who looks forward to buying a clean reliable used truck or car. Thanks! Thornton Turner Jr. More

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New-to-me car Needed a 3rd car for my teen driver. Tom let me know about a very nice used Jetta on the lot and set up a meeting with Kenneth. They really helped mak Needed a 3rd car for my teen driver. Tom let me know about a very nice used Jetta on the lot and set up a meeting with Kenneth. They really helped make the purchase go very easily. Thanks! More

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Wonderful, they made it so easy! The staff is friendly and knowledgeable. They are dedicated to great customer service and that is hard to find. My rep Jerry has come highly recommend The staff is friendly and knowledgeable. They are dedicated to great customer service and that is hard to find. My rep Jerry has come highly recommended and I see why. He went above and beyond to get everything prepared for when I showed up. Quick easy and back on the road! I will continue to do business with this dealer. Great experience. More

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Better Than I Imagined! I worked with Jerry Crider to try to get into a vehicle within my budget with a small down payment. Jerry went above and beyond to get me into a depe I worked with Jerry Crider to try to get into a vehicle within my budget with a small down payment. Jerry went above and beyond to get me into a dependable new vehicle - he worked tirelessly for two days with me. I told him from the start I wouldn't come into the dealership sitting around waiting, etc., especially since I went through Internet Sales for initial contact. I'm sure I was a difficult customer, but Jerry Crider made me feel like family! I love this guy! Behind the scenes, and very relevant to my new purchase, Jerry worked with his manager, Chase Baine, as well as Tom Andrews and Kyle Wasson in finance. Bottom line, I would recommend the new teams at Five Star Ford in Lewisville to my family, my friends, and anyone reading this review. Jerry was A #1 and I won't forget his kindness and his help! Thanks Jerry! More

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Leased a new For Taurus -Whole staff was friendly, efficient On 5-22-18 I leased a new Ford Taurus. All three of the staff (Tom Andrews the Finance Director, Zack Perez the Salesman and Gary Burdick the Finance On 5-22-18 I leased a new Ford Taurus. All three of the staff (Tom Andrews the Finance Director, Zack Perez the Salesman and Gary Burdick the Finance Manger) I worked with were very thorough and efficient. I also got a great deal on the trade in for my 2004 Yukon, even though it needed alot of work. In addition to the three staff I directly worked with, I was also introduced to the Tech guy Jared Swoboda, as well as the General Manager Kerry Cardwell. They even Synced my phone before leaving the lot. I would highly recommend this particular dealership. More

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Great buying experience We had a great buying experience. Taylor Munden did a great job explaining all the options. We appreciate everyone involved in the smooth vehicle tra We had a great buying experience. Taylor Munden did a great job explaining all the options. We appreciate everyone involved in the smooth vehicle transition. More

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Great service and dedicated team! The team at Sam Pack's, in particular the finance office and my salesman, Chase Windham, were all excellent! They made every effort to identify and me The team at Sam Pack's, in particular the finance office and my salesman, Chase Windham, were all excellent! They made every effort to identify and meet my family's needs. The salesman are friendly and patient, in particular Chase who went out of his way to make sure we got exactly what we needed at a price that was right. The financial team did a great job getting the most for our trades and making sure we got a monthly payment that fit our budget. We love our new F150 and will definitely be back for our next new vehicle purchase! More

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Awesome Service Thank you so much for seeing me through such a seamless and smooth deal look forward to working with you again. Thank you so much Thank you so much for seeing me through such a seamless and smooth deal look forward to working with you again. Thank you so much More

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WOW - Sam Packs - All The Way Like everyone who has ever gone through the process of purchasing a vehicle, I dreaded walking into the dealership to have to do it again. Like everyone who has ever gone through the process of purchasing a vehicle, I dreaded walking into the dealership to have to do it again. More

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Anxiety lost! Five Star in Lewisville is a great dealership. My family has purchased 2 new (2016 Explorer and 2017 F-150) and 1 used (2015 Escape) vehicles in the Five Star in Lewisville is a great dealership. My family has purchased 2 new (2016 Explorer and 2017 F-150) and 1 used (2015 Escape) vehicles in the past 1.5 years from this dealership. From the sales to the finance and even the after market crew, I couldn’t be happier. I hate buying cars, but Sam Pack Five Star in Lewisville has taken away my anxiety in the process. More

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