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Tom Bennett

Overview Reviews (147) Inventory (244)

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Tom Bennett

Tom Bennett | Page 2

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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4.7

147 Reviews

Overview Reviews (147) Inventory (244)

4.7

147 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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147 Reviews of Tom Bennett

February 21, 2025

Dealership Rating

Employee Rating

I appreciate the thorough service to ensure the service life of our vehicle. Even better, the service was easy to arrange and accommodated my schedule. life of our vehicle. Even better, the service was easy to arrange and accommodated my schedule. More

by Jim

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2025 -

Lexus of Wayzata responded

Hi Jim, we're glad to hear that everything was completed to your satisfaction, Jim! Please let us know if there is ever anything else we can assist you with.

December 27, 2024

Dealership Rating

Employee Rating

Excellent service as always! Appreciate the updates and communication during the service visit. Thanks again! Appreciate the updates and communication during the service visit. Thanks again! More

by williamrichards2012

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon

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Dec 29, 2024 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Dealership Rating

Employee Rating

Phenomenal service as always! Tom Bennett and his team always provides timely and great service. Tom Bennett and his team always provides timely and great service. More

by markfsteen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 25, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

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Employee Rating

Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More

by Larson Insurance Services Inc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Celeste Harris

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Dec 23, 2024 -

Lexus of Wayzata responded

Hi Larson, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (952) 476-6111 so we may identify ways to improve your experience.

December 20, 2024

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Employee Rating

They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. courteous. The best dealership I have ever worked with. More

by Jennifers

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Celeste Harris

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Dec 22, 2024 -

Lexus of Wayzata responded

Jennifers, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

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Employee Rating

Very helpful and friendly. The best part is my car gets a good cleaning before being returned to me. The best part is my car gets a good cleaning before being returned to me. More

by Danny

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 21, 2024 -

Lexus of Wayzata responded

Hi Danny, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2024

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Employee Rating

Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. . very meticulous service department which I appreciate greatly. Thank you very much. More

by Beasley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Celeste Harris

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Dec 14, 2024 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

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Employee Rating

On time courteous knowledgeable premises comfortable clean inviting refreshments offered while waiting. Up dates given if taking a long time clean inviting refreshments offered while waiting. Up dates given if taking a long time More

by Mallen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2024 -

Lexus of Wayzata responded

Thank you Mallen Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 04, 2024

Dealership Rating

Employee Rating

Excellent service experience as always. Car was ready when promised. Having a loaner car meant my day did not revolve around the car service timing. Car was ready when promised. Having a loaner car meant my day did not revolve around the car service timing. More

by lbwagner11

Recommend Dealer

Yes

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Oct 12, 2024 -

Lexus of Wayzata responded

Thank you ! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

September 26, 2024

Dealership Rating

Employee Rating

It was wonderful the way they help me every thing was on time thanks anyway time thanks anyway More

by Nataashaa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2024 -

Lexus of Wayzata responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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