Tom Bennett
Tom Bennett at Lexus of Wayzata

Tom Bennett | Page 11

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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4.7
147 Reviews
4.7

147 Reviews

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147 Reviews of Tom Bennett

October 22, 2021

Dealership Rating
Employee Rating

Love this dealership. Knowledgeable, honest, pleasant people. Everyone from receptionist to sales people, service advisors, valet, detailed etc are caring and customer oriented More

by Joannasgarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris , Tri Bui, Doug Evans, Joe Lushine

Oct 25, 2021

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

Dealership Rating
Employee Rating

Tom Bennett takes care of my service needs. Always pleasant, maintenance id done right, on time and my car left clean More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Lexus of Wayzata responded

Hi R! We're so happy we were able to help you out! We hope to be of service to you again! Take care!

October 06, 2021

Dealership Rating
Employee Rating

They worked hard to get me out on time! Thank you guys so very much More

by Randy
Recommend Dealer
Yes
Oct 07, 2021

Lexus of Wayzata responded

Hi Randy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2021

Dealership Rating
Employee Rating

Takes too long to have something as simple as a 5000 mile check up. We thought we needed oil changed etc. It was simply top off fluid rotating tires and we waited almost 2 hours even with an appointment. More

by claudia
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 17, 2021

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our Manager at (952) 476-6111 so that we may ensure your experiences with our dealership are more pleasant moving forward. Take care!

August 16, 2021

Dealership Rating
Employee Rating

Tom Bennett is very good and did a good job of servicing me! Always great service! More

by mikerobinson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Lawrentz , Tri Bui

Aug 23, 2021

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2021

Dealership Rating
Employee Rating

Tom the service department manager is great. They did a timely and superb job on my vehicle. More

by DP
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 13, 2021

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

July 08, 2021

Dealership Rating
Employee Rating

Worst service experience I have ever had at this dealership. No one greeted me upon arrival. After waiting ten minutes, I went inside and approached a service person who referred me to another perso More

by Dbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Celeste Harris , Ali Alvi, Tri Bui, Nick Dansie, Chris Doyle, Doug Evans, Tom Lofquist, Joe Lushine, Michael Peters

Jul 13, 2021

Lexus of Wayzata responded

Hi, we regret to hear that you are displeased with your recent experience with us. We want to regain your trust and your business so please reach out to us at (952) 476-6111. We will work with you to resolve this matter to your satisfaction.

July 07, 2021

Dealership Rating
Employee Rating

Extremely pleasant and feeling of being cared for experience each time I visit. From the receptionists to the service individuals, to the managers, each visit is positive plus the good care my car ge More

by Joannasgarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tri Bui, Doug Evans, Joe Lushine, Michael Peters

Jul 10, 2021

Lexus of Wayzata responded

Hello, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 13, 2021

Dealership Rating
Employee Rating

I’ve been a customer of Lexus of Wayzata for 17 years and 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else. More

by Sue Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris, Becky Stenson , Chris Doyle, Doug Evans, Jamie Shapiro

Apr 15, 2021

Lexus of Wayzata responded

Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs. Take care!

March 02, 2021

Dealership Rating
Employee Rating

Had a windshield replaced due to chip and subsequent crack. Service was prompt, rental car was available and service people organized and personable. Car was ready the same day. More

by mjscharlau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Lushine

Mar 05, 2021

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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