Tom Bennett | Page 3

Very helpful and friendly. The best part is my car gets a good cleaning before being returned to me. The best part is my car gets a good cleaning before being returned to me. More

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Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. . very meticulous service department which I appreciate greatly. Thank you very much. More

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On time courteous knowledgeable premises comfortable clean inviting refreshments offered while waiting. Up dates given if taking a long time clean inviting refreshments offered while waiting. Up dates given if taking a long time More

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Excellent service experience as always. Car was ready when promised. Having a loaner car meant my day did not revolve around the car service timing. Car was ready when promised. Having a loaner car meant my day did not revolve around the car service timing. More

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It was wonderful the way they help me every thing was on time thanks anyway time thanks anyway More

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Professional environment, strong inventory, knowledgable staff. Really appreciated the seamless service. Never felt rushed or pressured. staff. Really appreciated the seamless service. Never felt rushed or pressured. More

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They got me done in a very fast manner and I was happy, and satisfied and satisfied More

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Appreciated the great service! Vehicle was ready when promised and the service department did a great job communicating with me. Vehicle was ready when promised and the service department did a great job communicating with me. More

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Thank you Lexus of Wayzata, Thank you Gabrielle in service department! Great customer service very professional, friendly and Honest! service department! Great customer service very professional, friendly and Honest! More

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Tom , was great. He was great to communicate with us regarding the car that needed a great deal of repairs,’He mentioned we which need tires, and my husband said,” g He was great to communicate with us regarding the car that needed a great deal of repairs,’He mentioned we which need tires, and my husband said,” go ahead ahead replace the tires””. .Tom replied, just wait until we look everything over and figure out what you want to get repaired. They exceeded expectations and getting the job done. We have a 2008 Lexus LS which is a great car. The car 2008 Lexus LS is old but I use it mainly for my errands during fair weather days, Due to the fact , in the winter it has rear wheel drive. I would give Lexus of Wayzata a number 10. I also told friends what a great job well done!. Tom could not have been more understanding and great to keep us informed. He gave me a very lovely car to drive while mine was being repaired. The cost of repairs was near $5000 along with the tires included but at this time in my life I can’t buy a car for 5000..Sometime in my future we will purchase a newer SUV Lexus. We will use this one until the time is right , Thank you ,Tom your did great work. We you a 10 , you exceeded our expectations Lexus has great customer service along with keeping the customer informed. More

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