Lexus always cares for my vehicle as if it were their
own. Quality and great service. Thanks Tom Bennett!
own. Quality and great service. Thanks Tom Bennett!
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by flyeagle
Service Price Transparency
Sep 28, 2023 -
Lexus of Wayzata responded
Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
Quality and honest service.
Friendly and comfortable environment. Always ready with a smile. They care.
Friendly and comfortable environment. Always ready with a smile. They care.
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by Calsi
Service Price Transparency
Sep 21, 2023 -
Lexus of Wayzata responded
Hi Calsi, thank you for your kind words and this wonderful review! Safe travels!
Normally our service visits go smoothMy but this one
didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to ge
didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to get it fixed. We were kept informed on the status, but we did not have our car for a week. Yes, we had a loaner, but my wife was not use to it so she didn’t feel comfortable driving it. Overall, not the 5 star review treatment we were use too.
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by sdherzog1
Service Price Transparency
Sep 21, 2023 -
Lexus of Wayzata responded
Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Tom Bennett has been, and continues to be invaluable to
our outstanding service experience! Please recognize Tom and the care he gives us!
our outstanding service experience! Please recognize Tom and the care he gives us!
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by ricco
Service Price Transparency
Sep 21, 2023 -
Lexus of Wayzata responded
Hi Ricco, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Awesome with professional staff.
I like their services. I recently bought a car from this dealer.
I like their services. I recently bought a car from this dealer.
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by Kismayo
Service Price Transparency
Other Employees Tagged:
Celeste Harris
, Ali Alvi, Tri Bui, Nick Dansie, Chris Doyle, Doug Evans, Tom Lofquist, Joe Lushine, Michael Peters
Aug 15, 2023 -
Lexus of Wayzata responded
Hi Kismayo, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Tom was great - got me checked in quickly, communicated
what was happening at each step, and got me on my way. Excellent experience!
what was happening at each step, and got me on my way. Excellent experience!
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by Mariedoll
Service Price Transparency
Aug 15, 2023 -
Lexus of Wayzata responded
Hi Mariedoll, thank you so much for your feedback! Tom will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Clean, friendly, and comfortable waiting area.
Beverages offered during your wait and quiet room to work on your computer also available.
Beverages offered during your wait and quiet room to work on your computer also available.
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by paulagut
Service Price Transparency
Aug 12, 2023 -
Lexus of Wayzata responded
We sincerely thank you for the positive review, and look forward to seeing you again soon!
I have been pleased with the car and service.
This is my third Lexus RX350. .
This is my third Lexus RX350. .
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by Klwestberg
Service Price Transparency
Aug 11, 2023 -
Lexus of Wayzata responded
Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Dealership makes easy to make appointments.
They take of all necessary services that needs to be done and does it well.
Service representative Tom B. does a great job explaining what needs to
They take of all necessary services that needs to be done and does it well.
Service representative Tom B. does a great job explaining what needs to be done and kept me up to date while service is performed. He is a very knowledgeable, friendly and engaging personality.
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by Danno
Service Price Transparency
Aug 11, 2023 -
Lexus of Wayzata responded
Hi Danno, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Tom Bennett has exceptional customer service and I love
working with him!! The lounge has many areas you can relax in
working with him!! The lounge has many areas you can relax in
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by Sandy
Service Price Transparency
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