Tom Bennett
Tom Bennett at Lexus of Wayzata

Tom Bennett | Page 7

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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4.7
147 Reviews
4.7

147 Reviews

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147 Reviews of Tom Bennett

March 21, 2023

Dealership Rating
Employee Rating

Service prices have gone up significantly since new ownership has taken over. I can’t afford major repairs here. More

by trosch1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celeste Harris , Chris Doyle, Thomas Campbell- Excellent

Mar 24, 2023

Lexus of Wayzata responded

Hi, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (952) 476-6111.

March 07, 2023

Dealership Rating
Employee Rating

My service advisor Tom Bennett, was great and very helpful through the entire repair process. He continued to give up dates and prices through the entire process. I always enjoy the service at Wayza More

by Targetryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Lexus of Wayzata responded

Hi Targetryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 20, 2023

Dealership Rating
Employee Rating

Top notch service. Excellent! Very impressed with customer service. It was a good experience! Good job! More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen London

Feb 23, 2023

Lexus of Wayzata responded

Zebra, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 04, 2023

Dealership Rating
Employee Rating

Rick was very helpful in guiding me through the service experience today with my Lexus check up. Thanks. Anne More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Blomquist, Bob Horwitz , Michael Peters, Rick

Feb 07, 2023

Lexus of Wayzata responded

Hi Anne, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

Feb 07, 2023

Anne responded

Thanks for your great service. Anne

January 26, 2023

Dealership Rating
Employee Rating

I’ve always felt valued at this dealership. They are extremely clean, staff is friendly and helpful, patient and kind. More

by MB
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Val Udermann

Jan 27, 2023

Lexus of Wayzata responded

Thank you MB Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

January 20, 2023

Dealership Rating
Employee Rating

Very personal and on top of its business. Professional and treats every customer well without appearing reedy. More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

Jerry responded

This is my review. Tom is in service.

Jan 20, 2023

Jerry responded

Very personal and on top of its business. Professional and treats every customer well without appearing greedy.

Jan 20, 2023

Jerry responded

Tom Bennet in service was very helpful and professional.

November 18, 2022

Dealership Rating
Employee Rating

I have been getting my car serviced at this dealership for several years. I have been very satisfied with the work done and have appreciated their caring attitude towards their customers. More

by Lexnde01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Lexus of Wayzata responded

Thank you for the 5-star review! We appreciate you Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com

November 02, 2022

Dealership Rating
Employee Rating

Lexus of Wayzata took ate of all the work I wanted done on my car in a timely and professional manner. More

by jmlindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Lexus of Wayzata responded

Thank you for the great review! Matthew Meyer General Manager Lexus of Wayzata matthew.meyer@napleton.com 952-404-5103 Direct Dial

October 25, 2022

Dealership Rating
Employee Rating

I’m only writing in regard to my service appt today. My husband dropped my car but I picked up. This was my first visit in the new layout. Walking in….where do I go? I stood there for a couple minut More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Lexus of Wayzata responded

Hello Patti, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2022

Dealership Rating
Employee Rating

I have purchased several vehicles from Lexus of Wayzata and the service has always been excellent. Can't say the same for Lexus dealers around the country. These guys are great! More

by lizarobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Poppen

Oct 20, 2022

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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