Tom Camp | Page 10

So now they had my truck for week to try get the tailgate adjusted. I have tried contacting my service advisor to get update and get vague answers. I have emailed the service manager and no response. I see o adjusted. I have tried contacting my service advisor to get update and get vague answers. I have emailed the service manager and no response. I see on OnStar my truck has at same spot for week. Vision you truly need to make changes to your customer service. The way are doing things you never be able to 100% satisfaction like your GM said going forward. I have contact GM customer service and I hope they can find resolution or buy back this truck. Vision you truly don't care about your customers it is just the money you care about. The whole vision management team at vision Buick GMC should resign and find management team that actually cares about it customers!!!!!! More

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Sales staff are sincerely friendly…not pushy nor xx-y… Listen to customers and make appropriate recommendations. Work hard to identify the appropriate vehicle and price range. No pressure, nor xx. xx-y… Listen to customers and make appropriate recommendations. Work hard to identify the appropriate vehicle and price range. No pressure, nor xx. Very friendly and honest. More

by keneastwood23 Verified Customer Verified Customer

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Tom is a great guy. Really went above and beyond to expedite my deal. Definitely would use him again and Vision GMC for my next purchase. Thanks guys!!! Really went above and beyond to expedite my deal. Definitely would use him again and Vision GMC for my next purchase. Thanks guys!!! More

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Very professional sales and service staff. I have dealt with this dealer for years and would recommend to anyone. Phil Pitts has been our sales. Person for years and has always provided us wit I have dealt with this dealer for years and would recommend to anyone. Phil Pitts has been our sales. Person for years and has always provided us with a good buying experience. More

by mchilson1109 Verified Customer Verified Customer

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Great employee's clean and nice surroundings also great selection of vehicles great dealerships and Jake our salesman is a really nice and well informative about the product he sells selection of vehicles great dealerships and Jake our salesman is a really nice and well informative about the product he sells More

by JB Verified Customer Verified Customer

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Excellent customer service experience. Very happy with the salesperson Tyler. He was very polite and helpful. Very happy with the salesperson Tyler. He was very polite and helpful. More

by mianniello Verified Customer Verified Customer

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My car had to be towed to the dealership and within less than 24 hours had it back to me. than 24 hours had it back to me. More

by karen.morabito Verified Customer Verified Customer

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I have been taking my 2018 GMC Yukon Denali back to this location since I bought it from here. Within one year of having the truck I was told I need a new transmission. It was covered by warranty, okay grea location since I bought it from here. Within one year of having the truck I was told I need a new transmission. It was covered by warranty, okay great. They had my truck for 2 months. The refurbished transmission they put in made my truck worst. I took it back and they advised we needed a tune up and an oil hose replaced. $1300 later out of pocket that was still not the problem. Keep in mind we took the truck back atleast 3-4 times after the refurbished transmission was put in. I since moved to NC and took my vehicle to the GMC here, I got an appointment the very next day( at Vision appts are 2 weeks to a month out) and within 5 hours I was advised we had a fuel injector issue, motor Mount and there was a coolant leak( this was all reported to Vision and they said that’s not it). Vision GMC made us come out of pocket when we NEVER needed to. This location is by FAR THE WORST. More

by Mrs. Cowart Verified Customer Verified Customer

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Purchased 2 used cars from dealer. Great sales experience and after-sale support from service department. Great sales experience and after-sale support from service department. More

by gsc53 Verified Customer Verified Customer

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The garage kept my car for eight or nine days for warranty service. The check engine light is still on. warranty service. The check engine light is still on. More

by TMSMILNER Verified Customer Verified Customer

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