All departments know how to treat their customers.
Sales, parts and service go out of their way to make sure the customer is satisfied.
Sales, parts and service go out of their way to make sure the customer is satisfied.
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by LINDACOMDEN
Verified Customer
Verified Customer
Other Employees Tagged:
Nancy C-L., Mike Hutt, Nick S., Jeremy Garnish, sales 5stars
Aug 29, 2024 -
Vision Buick GMC responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Very easy to maje appointment, & very Friendly, Clean,&
Accommodating. Service keeps you updated on your vehicle.
Accommodating. Service keeps you updated on your vehicle.
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by tinkerbell6255
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Hutt, Michelle P., Nick S.
Aug 29, 2024 -
Vision Buick GMC responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Everyone that worked at this dealership was very hard
working and attentive. As a whole, it appears to be extremely well run and managed.
working and attentive. As a whole, it appears to be extremely well run and managed.
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by COOLCAMPS5
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Pitts
Aug 29, 2024 -
Vision Buick GMC responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Service is good, very clean dealership.
People are friendly. Service department gets you in and out the best they can.
People are friendly. Service department gets you in and out the best they can.
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by rreale1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dan F., Mike Hutt, Michelle P., Nick S.
Aug 22, 2024 -
Vision Buick GMC responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Friendly and knowledgeable when working with me to obtain
my desired vehicle for a competitive price.
my desired vehicle for a competitive price.
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by Greg Watts
Verified Customer
Verified Customer
Other Employees Tagged:
Dan F., Michelle P., Nick S.
Aug 07, 2024 -
Vision Buick GMC responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Jeremy from sales was amazing.
Whole team was very helpful through out the entire process.
Whole team was very helpful through out the entire process.
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by Ajflorio64
Verified Customer
Verified Customer
Other Employees Tagged:
Michelle P., Jeremy Garnish
Very courteous and they have my car in and out in a
timely manner. The dealership is neat and clean. I highly recommend them!
timely manner. The dealership is neat and clean. I highly recommend them!
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by mustangkct1967
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick S.
Jul 12, 2024 -
Vision Buick GMC responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Vision Buick GMC 800 panorama Trail, Rochester, NY 14625.
I am recommending this dealership I purchased a vehicle and I’m very happy. I believe the sales department gave me an awesome deal on my Cadillac. Th
I am recommending this dealership I purchased a vehicle and I’m very happy. I believe the sales department gave me an awesome deal on my Cadillac. The service and sales and parts department are exceptional special. Thanks to Harry in parts and Kyle service manager today or any day is a great day to buy a vehicle or get it serviced at this dealership highly recommended there’s no need to go anywhere else. Many thanks Billy from Rochester, New York
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by It’s a done deal 100% satisfied
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2024 -
Vision Buick GMC responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
My experience was great.
Jeremy Garnish was knowledgeable, friendly, and most importantly not pushy! Dealership was clean and everyone was helpful!
Jeremy Garnish was knowledgeable, friendly, and most importantly not pushy! Dealership was clean and everyone was helpful!
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by shannon298
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Garnish
Jul 02, 2024 -
Vision Buick GMC responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
So now they had my truck for week to try get the tailgate
adjusted. I have tried contacting my service advisor to get update and get vague answers. I have emailed the service manager and no response. I see o
adjusted. I have tried contacting my service advisor to get update and get vague answers. I have emailed the service manager and no response. I see on OnStar my truck has at same spot for week. Vision you truly need to make changes to your customer service. The way are doing things you never be able to 100% satisfaction like your GM said going forward. I have contact GM customer service and I hope they can find resolution or buy back this truck. Vision you truly don't care about your customers it is just the money you care about. The whole vision management team at vision Buick GMC should resign and find management team that actually cares about it customers!!!!!!
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by jmanske
Other Employees Tagged:
Nick S., Kyle L
Jun 25, 2024 -
Vision Buick GMC responded
"Jmanske" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.