Very pleasant, service was very good, we will be back.
Also the selection of trucks and SUV's were good.
Also the selection of trucks and SUV's were good.
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by jpierri1001
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dan F., Mike Hutt, Michelle P., Nick S.
May 14, 2024 -
Vision Buick GMC responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
They did a great job!
I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins.
I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins.
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by MARCELLINELEONARDO1016
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S.
May 09, 2024 -
Vision Buick GMC responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
This has been the worst experience ever I know I won't be
returning they aren't reliable and don't communicate properly
returning they aren't reliable and don't communicate properly
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by Larheyamclamore
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S.
May 08, 2024 -
Vision Buick GMC responded
We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Great communication and easy to schedule and do business
with even when service was needed last minute.
with even when service was needed last minute.
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by Mattytice
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S.
May 02, 2024 -
Vision Buick GMC responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
They refused to return multiple calls after the sale.
Horrible customer service after the sale. Prepare to be ghosted!
Horrible customer service after the sale. Prepare to be ghosted!
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by KSME11
Verified Customer
Verified Customer
May 01, 2024 -
Vision Buick GMC responded
"KSME11" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Car was damaged in the parking lot by a transport truck.
Dealership was very hesitant to take accountability. It was a chore just to get them to make contact with the owner of the transport.
Dealership was very hesitant to take accountability. It was a chore just to get them to make contact with the owner of the transport.
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by Jhick109
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick S., Kyle Lovejoy
May 01, 2024 -
Vision Buick GMC responded
"Jhick109" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
They are considerate, thoughtful and respectful toward
their customers. I always feel very much at home when I am with them.
their customers. I always feel very much at home when I am with them.
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by fr.william.laird
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dan F., Nick S.
Apr 24, 2024 -
Vision Buick GMC responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Easy to deal with when I go there.
Friendly and informative.
Clean facility and waiting area.
Friendly and informative.
Clean facility and waiting area.
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by mustangkct1967
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Hutt, Nick S.
Apr 24, 2024 -
Vision Buick GMC responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Service manager Kyle and tech Ryan at Penfield Vision are
both outstanding ,friendly and accommodating. Both are extremely
Knowledgeable within their job skills
Penfield Vision should be proud of these tw
both outstanding ,friendly and accommodating. Both are extremely
Knowledgeable within their job skills
Penfield Vision should be proud of these two employees
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by WOLV92
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S.
Apr 16, 2024 -
Vision Buick GMC responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
From walking into the dealership, meeting my salesperson,
then the general manager, the finance manager and including getting a tour of dealership, I felt like family. What I liked a lot, was the video in t
then the general manager, the finance manager and including getting a tour of dealership, I felt like family. What I liked a lot, was the video in the finance office on the extended warranty. Most people learn by seeing as I am one of them. That video along with the finance manager answering my final questions is why I felt a was purchasing from the right dealership as I will refer my family and friends because of my non stress experience at GMC Buick!!
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by swinslow001
Verified Customer
Verified Customer
Other Employees Tagged:
Dan F., Mike Hutt, Michelle P., Nick S., Michael Smith, car salesman. The best ever because he listened to my needs and wants.
Apr 11, 2024 -
Vision Buick GMC responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!