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Tom Camp
163 Reviews
FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Read more163 Reviews
Write a ReviewDealership Experience
12 yrs, 10 mos
Industry Experience
33 yrs, 2 mos
Languages Spoken
English
163 Reviews of Tom Camp
Verified Customer
December 30, 2025
Definitely a lack of communication when I brought my vehicle in to get repaired. I had to repeatedly call and email to get a response. Also, my daughter brought her car in for inspection, oil change and vehicle in to get repaired. I had to repeatedly call and email to get a response. Also, my daughter brought her car in for inspection, oil change and tire rotation. They charged her for it, and never actually did the oil change and her car keeps indicating that it is low on oil. When she called she got an attitude and they said that they just forgot to reset the oil life meter? It still says that she needs oil. Not very happy. Used to absolutely trust this service department but since the change nothing is the same. Very disappointed. and not sure we will be releasing our next vehicles now. Rona DeMino and Ava DeMino More
by ronalee529
Other Employees Tagged: Joe Knight
December 03, 2025
Three weeks ago I stopped in at VISION dealership without an appointment to see if I could have my tires oil and filter change for my 15,000 mile check up. And without any hesitation, they accepted my vehicl an appointment to see if I could have my tires oil and filter change for my 15,000 mile check up. And without any hesitation, they accepted my vehicle and they did a beautiful job for me. I’m so happy I will be returning More
by dinogonefishing
Other Employees Tagged: Michelle P.
November 23, 2025
My experience with this dealer was much less than optimal. From the time the deal was signed on a new $50k truck, we were treated like we were not worth their time. All communications were via text m optimal. From the time the deal was signed on a new $50k truck, we were treated like we were not worth their time. All communications were via text message and sporadic which significantly delayed the delivery process. Delivery took almost a week and would have taken longer if I did not make additional trips to the dealer to push the process forward. Upon finally taking delivery, less than two minutes was taken by the sales person to execute the delivery. Paperwork was signed and we were handed the keys and was pointed to the vehicle in front of the dealership. After taking the vehicle home we discovered several troubling issues with the new vehicle . 1) the roof of the vehicle was filthy. It had never been washed. It was in the same condition that it came off the transporter. It could not be seen due to the height of the vehicle without stepping on the running board. I had to reach the entire vehicle. 2) The dealership installed running boards literally fell off the truck in my driveway. Upon stepping on the passenger running board, the running board and associated hardware fell off onto the driveway, it was never tighten down. All bolts on both sides were less than finger tight. I hade to reinstall the passenger running boards literally and tight down the driver side. 3) we found out there were major issues with the paint. There was some contamination in the driver’s side quarter panel under the clear coat. Possibly hydraulic fluid from one of the robots. About the size of a dime. Also there was paint chipped off the leading edges of both doors that obviously occurred during the assembly process. 4) As a result, almost 45-50% of the entire truck needed to be repainted. That process took almost 16 days in total to get scheduled and taken care of. We ended making the first payment on the vehicle before we even had the vehicle. 5) upon finally getting the vehicle back, it was immediately noticeable that the while paint color matched correctly, the new paint lacked the metallic flake that was in the factory paint. Likewise, the “Orange peel” on the new painted sections exceeded what you receive from the factory. While not every issue was specially the dealers fault, the way the entire process went down and the eventual vehicle we received we are not pleased with. I would never recommend this dealer to anyone. More
by Scott M.
Other Employees Tagged: Michael Borelli - extremely poor
November 01, 2025
When i took my car in for service I stood waiting to be recognized using a walker for a long time. I had a nurse with me. I had to go out into another area to ask for someone to help me even though people recognized using a walker for a long time. I had a nurse with me. I had to go out into another area to ask for someone to help me even though people were talking in the service area. It wasn't easy to leave my car. More
by na56
Other Employees Tagged: Mike Hutt, Michelle P.
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