Lack of responsiveness and I don’t trust your service
prices. All is moot as you wil not read this reconnect either lol
prices. All is moot as you wil not read this reconnect either lol
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by BENSA1966
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Hutt, Michelle P., Nick S.
Sep 05, 2025 -
Vision Buick GMC responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
This dealer has the worst customer service I have ever
encountered. They never return calls when requested.
encountered. They never return calls when requested.
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by michael01
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michelle P., Nick S.
Aug 27, 2025 -
Vision Buick GMC responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Vision Buick GMC is the only place I trust my vehicle to
get serviced. It is amazing that I have a Chevy Truck and still Buick GMC can handle all of my vehicles service! I love that because I don’t own a GM
get serviced. It is amazing that I have a Chevy Truck and still Buick GMC can handle all of my vehicles service! I love that because I don’t own a GMC but this is the only dealer I trust for service!!!
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by barnestom85
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S.
Jul 29, 2025 -
Vision Buick GMC responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
This review seems to be about service.
I responded to a service review about a month ago.
I responded to a service review about a month ago.
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by nlurie
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick S.
Jul 22, 2025 -
Vision Buick GMC responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Great service.
Everything from sales to service was impeccable. Would recommend to everyone. Job well done
Everything from sales to service was impeccable. Would recommend to everyone. Job well done
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by rfusty1210
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S., Jake Blackburn. Phil smith
Jul 16, 2025 -
Vision Buick GMC responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Great people .
. help out with getting the cheapest tire for my car .. thank you much
. help out with getting the cheapest tire for my car .. thank you much
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by Scottfra32
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S.
Jul 16, 2025 -
Vision Buick GMC responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Service was good the video was especially showing the
customer whthey would be repairing and completing the work in a timely matter.
customer whthey would be repairing and completing the work in a timely matter.
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by rgrant3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Hutt, Michelle P., Nick S.
Very honest and helpful over many years.
I’ve been well satisfied the employees and service
I’ve been well satisfied the employees and service
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by LRAPP4
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Hutt, Michelle P.
Jun 19, 2025 -
Vision Buick GMC responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Worst experience of my life from the sale, to the
communication, and to the services that are promised but not given in the end.
Raised the price of vehicle while on my way to the dealer with money
communication, and to the services that are promised but not given in the end.
Raised the price of vehicle while on my way to the dealer with money down on the car.
Never received the rust proof coating or the ceramic coating all their vehicles supposedly come with.
Damaged headlight was replaced with aftermarket junk so the hood would hardly latch, and delivered the car to me that way to avoid paying for OEM parts even though that was part of a signed deal.
Nobody from sales, or even the general sales manager will return your call once you report an issue to them.
Highly recommend going absolutely anywhere else.
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by JPATTISON2004
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Smith
Jun 18, 2025 -
Vision Buick GMC responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
On my used car I bought there were 5 rust spots that
needed attention, first they refused to do the repairs the way there own body shop recommended to do it the right way and said they would do it a way
needed attention, first they refused to do the repairs the way there own body shop recommended to do it the right way and said they would do it a way that really last but would look good for a while I really didn’t have any other choice but to agree, so the car went in for the repairs and I got it back and all the agreed repairs were not done so I asked why and they said that they had set a budget for the work and the budget money ran out and they were not willing to complete the repairs that were agreed upon if they had said that’s the way it was going to work with a budget I probably would’ve agreed to pay the difference to get the job done complete now I have to find someone else to complete the work because they wouldn’t let me talk to the person or tell me who it was so I could of made my own deal to get it complete.
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by garypsr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Chimera
Jun 11, 2025 -
Vision Buick GMC responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.