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Tom Camp
163 Reviews
FIRST STARTED IN THE AUTOMOTIVE INDUSTRY AS A LOT GUY IN THE LATE 80'S WHEN MY FATHER SOLD CARS FOR TOYOTA DEALERSHIP. ATTENDED COLLEGE AT FLCC TO GET MY ASSOCIATES IN MARKETING. TRANSFERRED TO SUNY FREDONIA TO FINISH MY BACHELORS DEGREE IN MARKETING AND BUSINESS ADMINISTRATION. SHORTLY AFTER COLLEGE I OBTAINED A SALES POSITION FOR SATURN OF ROCHESTER IN 1993. I THEN TOOK A FINANCE POSITION IN 1995 AT DORSCHEL AUTO GROUP FOR 10 YEARS AND THEN 9 YEARS WITH PIEHLER IN WEBSTER. STARTED WITH VISION AS SALES MANAGER IN 2013.
Read more163 Reviews
Write a ReviewDealership Experience
12 yrs, 10 mos
Industry Experience
33 yrs, 2 mos
Languages Spoken
English
163 Reviews of Tom Camp
January 30, 2025
Bought 3 cars here under three different owners and had good experiences with both sales and service until recently. Mostly new employees now since the last ownership change. Trying to get a service appoin good experiences with both sales and service until recently. Mostly new employees now since the last ownership change. Trying to get a service appointment is a farce. We tried calling, leaving a message, but no return call. We tried the online appointment system but told one time that the local dealer can't see the appointments and the next time they told us that GM puts no limits on the number of appointment for the same time so they can be overbooked. We've showed up after making online appointments only to be told they weren't aware of our confirmed appointments. We've vegetated in the waiting room far longer than necessary for simple oil changes and inspections of cars in good condition. It appears that others in the waiting room were in the same boat and equally frustrated. This happened the last three "appointments." Shortly after a muti point inspect of a 5 year old car, we had to have AAA replace the battery which should have been noticed if it was actually checked. FYI, Vision wanted almost twice what AAA charged for a new battery that was better than the original. Most of the staff we met were pleasant and helpful, but overwhelmed with more appointments than they could handle. We're at the point that we'll have to find someplace else for service if they can't get their act together. More
by RH
Verified CustomerOther Employees Tagged: Nick S.
January 29, 2025
Friendly, professional and efficient both throughout and after the purchase. The follow-up by the sales rep and service department was greatly appreciated. after the purchase. The follow-up by the sales rep and service department was greatly appreciated. More
by bka0
Other Employees Tagged: Nick S.
January 22, 2025
We purchased a new car that has been in their service shop for over 20 days in less than 3 months. There is no communication between the service and sales department and even less with the customer. They shop for over 20 days in less than 3 months. There is no communication between the service and sales department and even less with the customer. They have ruined any excitement I had about having a new vehicle. The problem still has not been fixed, but they are content with telling me to deal with it as GM’s technology is just not good. More
by curt8
Other Employees Tagged: Luis
January 16, 2025
Very friendly and fair dealership. Very nice service and parts departments. Good variety of vehicles account GMC and Buick brands. Very nice service and parts departments. Good variety of vehicles account GMC and Buick brands. More
by cvolo
Other Employees Tagged: Nancy C-L., Dan F., Mike Hutt, Michelle P., Nick S., Phil Pitts
January 05, 2025
My service manager was outstanding I have never seen anyone handle so much at once at fix ever issue professionally He deserves a raise or a promotion for his excellent skills and customer service H anyone handle so much at once at fix ever issue professionally He deserves a raise or a promotion for his excellent skills and customer service His name was ray thank you very much More
by XOSUMPI
Other Employees Tagged: Ray
December 11, 2024
My sales rep Cam was very patient and did a great job. Followed up with excellent customer service from the service department. Glad I made my decision to purchase my new 2024 GMC Acadia Elevation. V Followed up with excellent customer service from the service department. Glad I made my decision to purchase my new 2024 GMC Acadia Elevation. Very happy with Vision Buick GMC! More
by robp1232002
Other Employees Tagged: Mike Hutt, Michelle P., Nick S., Cam sales rep
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