Tom Camp | Page 8

They need more staff to get things done and better communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there. If you stop by like they say for routine service bank on at least a 2 hour wait. Demand them to take your car for a drive after a brake job and if you hear something tell them you're leaving the car till it's fixed and you need a loaner car. After 4 or 5 visits for a brake job lost count after 2. Finally the car is fixed. Do better! You driving a 30K or more priced car. I was outside and a guy was telling the front desk staff why do I hear the sound the car makes and you don't. Do better. Listen to the customers when you buy a car you're getting paid through the purchase of the car. Do better. More

by NYVIRGO14615 Verified Customer Verified Customer

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Great customer service! I will always bring my cars to Vision Buick GMC. Thank you! I will always bring my cars to Vision Buick GMC. Thank you! More

by Rauni Verified Customer Verified Customer

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Vision was friendly, quick and courteous. They made the car buying process Easy and fun! I would definitely recommend to friends and family. They made the car buying process Easy and fun! I would definitely recommend to friends and family. More

by mellyturhan Verified Customer Verified Customer

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The service staff are very helpful and accomodating. I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contr I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contract and if I have any concerns. The dealership I spoke with prior to choosing this one, has contacted me about how the car is working etc. And offered help with any issues. That should be coming from where I actually purchased the car. It has been a year since I obtained the vehicle. I think that I will reconsider this dealership when it is time to change my car. It may seem like a small thing,but to me it indicates a "slam bam thank mam" mentality. More

by Phillisrjackson Verified Customer Verified Customer

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The service advisors are friendly and helpful. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. More

by JAR.ROBINS Verified Customer Verified Customer

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The detailing was perfect. It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge me for the service, which I thought was very fair! Thank you! Louis was great also, very personable and professional. More

by Dawnger7 Verified Customer Verified Customer

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service has always been top notch, and on time. the sales department is also very helpful great place to go for your car or truck. the sales department is also very helpful great place to go for your car or truck. More

by SAMFORK22 Verified Customer Verified Customer

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Dennis my sales guy was great, he took care of all my needs . He cared a lot.the company at BOb Johnson really takes care of the customer needs . He cared a lot.the company at BOb Johnson really takes care of the customer More

by LOUSPLOW Verified Customer Verified Customer

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This dealership sold me a lemon they sold me a car with a messed up transmission messed up transmission More

by thievesriches30 Verified Customer Verified Customer

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Qui k work. Excellent service and recommendations. Great all around experience. Would definitely go again. Excellent service and recommendations. Great all around experience. Would definitely go again. More

by orangeman8892 Verified Customer Verified Customer

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