Tom Cola
Tom Cola at Mercedes-Benz of Edison - A Ray Catena Dealership

Tom Cola | Page 66

Sales & Leasing Consultant

Mercedes-Benz of Edison - A Ray Catena Dealership

910 U.S. 1
Edison, NJ 08817

4.9
888 Reviews

My only objective is to make all my customers feel special throughout their entire ownership experience. They are purchasing or leasing the best automobile in the world and they will be treated with the best service in the world. They are the most important person to me, and I am thankful to be able to help them get their very own Mercedes Benz. I will be with them for the entire ownership experience. I will handle all their service and maintenance needs. I will be the one who arranges the appointments and sets up the loaner car whenever they may need it. I am there for them from the moment we meet, for anything they may need relating to their Mercedes Benz, and I am grateful for it.

4.9

888 Reviews

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888 Reviews of Tom Cola

September 27, 2018

Dealership Rating
Employee Rating

Proud owner of Benz Tom is a good guy to work with. I had a great experience leasing a new car. Tom is a very friendly person. He explained everything and the whole leasi More

by Latha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2018

Dealership Rating
Employee Rating

Great dealership experience one more time at Ray Catena! I had a great experience again since I walked out with a lease almost 3 years before. Tom and Raj made this experience very pleasurable and enjoyable. More

by saruathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raj Paul Murjani

August 10, 2018

Dealership Rating
Employee Rating

Tom Cola - great guy to work with Tom made the experience easy and no- fuss, and the deal was very competitive. I really appreciated the attention he gave me, and seeing that I got out More

by johnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 09, 2018

Dealership Rating
Employee Rating

Tom Cola Exceeds Expectations! Tom, Thank you so much for the outstanding service you have given me throughout my process of leasing a new Mercedes. Your professional demeanor, a More

by Reem_Annabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2018

Dealership Rating
Employee Rating

First Mercedes...First Impressions...First Class Service Tom Cola guided me through the process of my first Mercedes purchase last week and he couldn't have been more professional. He made a client for life More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Rivera

July 22, 2018

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Employee Rating

Horrible Experience: Lack of Transparency Tom Cola was not truthful and honest. This is my second purchase with Tom and I felt like he betrayed that trust and was not transparent. I did a leas More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 25, 2018

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Hi Dennis As we discussed the other day I did explain which I felt you understood about the charges from your old lease. Just not happy with the explanation etc. I Also asked if you could send me a copy so that I can see if I can help with the bill for you. Please don't forget to send me a copy of the bill to dwells@raycatena.com And once again I thank you for your business. Thanks Doug

Aug 26, 2018

Dennis responded

Hi Doug, I sent you a copy of my bill as requested. To both you and Tom and as of today I have not heard anything from you.Zero Follow-Up. I followed up with a phone call and not a call back.

July 22, 2018

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Employee Rating

Great experience buying my first Mercedes-Benz I decided to pamper myself and buy my first Mercedes-Benz this week and it was a great experience at Ray Catena in Edison, NJ. My salesman, Tom Cola, More

by Firstmercedes
Recommend Dealer
Yes
Jul 23, 2018

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for sharing your review! It is a pleasure to know that Tom provided you with great assistance. If you have any questions, comments, or concerns, please feel free to reach out the dealership. Thank you for choosing Ray Catena Mercedes-Benz of Edison.

July 14, 2018

Dealership Rating
Employee Rating

Excellent experience in purchasing new vehicle Leased my new C300 this past week. This is the second time I dealt with Tom Cola. He is the best salesman I have ever dealt with He is honest quick an More

by Ilashk
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2018

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for sharing your review! It is a pleasure to know that Tom provided you with such great assistance. We hope your enjoying your new C300 ! Thank you Mercedes-Benz of Edison.

July 11, 2018

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Employee Rating

CLA 250 Lease Leased my new CLA 250 last week and Mr. Tom helped me through out the leasing Process. His extraordinary and out of the box helping attitude compelled More

by malike185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom, Cola

Jul 11, 2018

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for leaving such a great review about your experience with Tom! It is a pleasure to know that Tom provided you with such excellent assistance. If you have any questions, comments, or concerns, please feel free to reach out the dealership. We look forward to seeing you in the future!

July 10, 2018

Dealership Rating
Employee Rating

Service on a brand new e400 Coupe Just purchased in e400 Coupe 4matic 2018 got it a week ago 2 Days Later had to send it to the service because it dashboard has noises coming from it s More

by Glenna1984@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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