Tom Cola | Page 68

Sales Professionalism I purchased a Mercedes E-350 4matic coupe from Ray Catena Motor Car Corporation on February 27, 2018 from Sales & Leasing Consultant Tom Cola. I resid I purchased a Mercedes E-350 4matic coupe from Ray Catena Motor Car Corporation on February 27, 2018 from Sales & Leasing Consultant Tom Cola. I reside in South New Jersey and called the dealership to inquire about a car that I reviewed on the internet. I was introduced over the phone to Tom Cola. Tom verified the availability of the car and set up a time to see and test drive the car. Tom greeted me warmly and after a few preliminary questions we got in the car for a test ride. My trade was quickly appraised and Tom fully explained the Certified Pre-Owned program and financing options. I had been pre-approved through my local bank but Tom secured a lower rate through MBFS. We came to a pricing agreement and struck a deal for a 'spot delivery'. Tom handled the fine details (insurance binder, title, tags, and associated paperwork). I was given a cursory operational hands-on tour of the car before departing for home. All in all it was a stress-free sales interaction that was a byproduct of Tom Cola's sales professionalism. Tom understood from our first contact of how to treat and listen to a luxury car buyer. In my view a successful sales encounter is a balanced 'win-win' for both parties that results in a fair transaction. I visited five other dealerships before going to RCMCC and meeting Tom, he was far and above the most professional, knowledgeable and competent sales consultant that I met on my odyssey of finding my next car. Bravo Tom Cola, well done! More

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The Best or Nothing! I met with Tom Cola almost 2 years ago and was upside down a lot on my trade, and we finally made a deal happen on my dream S-class! I drove up from I met with Tom Cola almost 2 years ago and was upside down a lot on my trade, and we finally made a deal happen on my dream S-class! I drove up from South Jersey even though I have bought high end luxury cars from over 8 dealers, I haven't had the great experience I did with Tom! True Service Excellence! He really made everything very quick and simple from any other cars I have ever purchased! He is at your service and I felt like a VIP. I would buy from this dealer just from the personalized service and dedication I have received from Tom. More

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Outstanding! Tom Cola is the man! Professional and understanding, My Mercedes experience has been amazing, this is my first of many to come. Highly recommend Tom! Tom Cola is the man! Professional and understanding, My Mercedes experience has been amazing, this is my first of many to come. Highly recommend Tom! More

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Excellent Experience This is our second Mercedes-Benz bought with the help of Tom Cola. He is very experienced professional. He was able to provide us with the right car E This is our second Mercedes-Benz bought with the help of Tom Cola. He is very experienced professional. He was able to provide us with the right car E350 that we needed and at the right price in a very short time. I will recommend him to anyone who needs a Mercedes-Benz. More

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On stop car sgopping We visited the dealership to compare the GLC300 4matic to BMw X3 .While checking the car Tom Cola introduce himself and gave us a personal preview We visited the dealership to compare the GLC300 4matic to BMw X3 .While checking the car Tom Cola introduce himself and gave us a personal preview and description on the unique feature of the car.He gave us the time and attention ,no rush and assurance that we are looking on a good and dependable vehicle. As such , my wife didn"t want to leave the dealership to check on the BMW X3. He is not only a good salesman , but a person you can trust. I will be very happy to recommend Tom to my friend. More

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Amazing service Tom Cola told us he'd handle everything after we purchased our GL 450 over a year ago and he has gone beyond delivering on that promise. For our 2 ser Tom Cola told us he'd handle everything after we purchased our GL 450 over a year ago and he has gone beyond delivering on that promise. For our 2 service visits, he had a car delivered to our home for a loaner and our car was quickly returned upon completion making for a seamless event. We could not be more pleased with our Ray Catena Mercedes Edison experience and Tom Cola in particular. More

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Excellent service provided by Tom Cola. Tom was very helpful and supportive during this transaction. He went out of the way to ensure that we got the car we needed. Had set clear expectation Tom was very helpful and supportive during this transaction. He went out of the way to ensure that we got the car we needed. Had set clear expectations. Pleasure doing good business with Tom and Mercedes. More

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Great customer service Tom was very knowledgeable, patient and thorough. The car we liked had a small rattling noise, and Tom made sure the issue was identified and fixed be Tom was very knowledgeable, patient and thorough. The car we liked had a small rattling noise, and Tom made sure the issue was identified and fixed before the transaction, giving us the peace of mind. More

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Excellent experience Had a great experience to purchase a new vehicle. Tom ensured that I was able to get the vehicle that met my exact requirements. The purchase was sea Had a great experience to purchase a new vehicle. Tom ensured that I was able to get the vehicle that met my exact requirements. The purchase was seamless. Tom was helpful, attentive and answered any and all of my questions. More

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New Car The assistance and availability was unmatched, as I required a car in a short period of time. The service is by far the best the best in the area. Wou The assistance and availability was unmatched, as I required a car in a short period of time. The service is by far the best the best in the area. Would highly recommend Tom, as well as Ray Catena to anyone. More

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