Tom Cola | Page 84

BEST SERVICE MEN IN TOWN New Year! New Car! Thanks to Tom Cola and Dan Contrell, they were super attentive and displayed a level of customer service that is unparalleled. New Year! New Car! Thanks to Tom Cola and Dan Contrell, they were super attentive and displayed a level of customer service that is unparalleled. The Gentlemen wanted to ensure, I left the dealership with the CAR, "I" wanted and the PRICE, "I" wanted. The gentlemen further escorted me to another serviceman who demonstrated how to maneuver all the new and shiny bells and whistles. YESSS!!!! Did I neglect to mention my new shiny flowers!!!!! A fews days later, I received a follow up call, about the car, "do I like the car", if not we can... I am fan of great service, we can all spend our money anywhere, however, when, great service is coupled with an awesome car, I will continue to come back. " This is my second time around with Dan" . Thanks guys, Madison More

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experience was amazing and Tom cola was very helpful Got a merc. from here with an amazing deal and the place was very nice. The guy Tom Cola was extremely nice and helpful person. he is very kind and Got a merc. from here with an amazing deal and the place was very nice. The guy Tom Cola was extremely nice and helpful person. he is very kind and make you go through from Everything you like. He explained me everything in details before i make the deal . i will recommend all whenever you thinking to buy a car plz see him .He is very professional and very helpful. I love their service . More

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Great Experience. Tom Cola was exceptional Leased c300 as a birthday present for my wife. Tom Cola was extremely helpful. He patiently explained all features and helped me choose various option Leased c300 as a birthday present for my wife. Tom Cola was extremely helpful. He patiently explained all features and helped me choose various options. He regularly follows up as well. He is extremely professional and very courteous. Overall very good experience. I will recommend him highly. More

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Great Experience, patient salesman. I had a great experience buying my Benz at Ray Catena of Edison, NJ. I went shopping around as my current vehicle is getting older. I can have another I had a great experience buying my Benz at Ray Catena of Edison, NJ. I went shopping around as my current vehicle is getting older. I can have another two years if I chose to wait. So I went with a lot of apprehension since I anticipated being pressured. But my husband had said "the good thing is you walk into one of these luxury cars dealers and no one ask you any questions." That was kind of true, but as soon as I walked into Ray Catena Mercedes Benz of Edison, Tom, my unbeknown future salesman greeted us and offers to help us around. After a thorough tour and information session we walked out without any pressure. I express interest in buying a 2015 ML350, but my husband was actually sending me alone to deal with Tom. Talking fear and nervousness! Is he really sending me alone? Maybe he setting me up to fail and therefore wait a couple more years before buying a car? So I went. Tom was very factual about the vehicle, it's features. He presented me two of the same model with different upgrades. Even though I couldn't have the more upgraded vehicle for the price I wanted to pay, Tom worked a great discount for me and sold me the other car at the best price I anticipated paying. More over the best work he did on my behalf was with the financing. Considering I have good credit he beat the rate of 2.59% my credit union offered me. The payments were still too high for my liking. So I increase the term. Tom surprised me by lowering my rate to 2.40% with the higher term. I was so very grateful for that, because I was comfortable with my monthly payments. Overall my experience at Ray Catena Mercedes Benz was wonderful. I appreciated Tom effort and kindness to not take advantage of me as a female car buyer, he patience in working out the numbers, and his enthusiasm in making sure that I walked out a satisfied customer. I must also say that everyone from the receptionist to the manager was very courteous and professional. I recommend Ray Catena, and I recommend Salesman Tom Cola. More

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Excellent service It was a pleasure to work with Tom Cola. He is very knowledgable about the car. This was the first car we leased after being out of country for many y It was a pleasure to work with Tom Cola. He is very knowledgable about the car. This was the first car we leased after being out of country for many years. The whole lease a new car process was very smooth and efficient. He even helped us with auto insurance. We will definitely perfer to work with Tom Cola again in the future. More

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Tom Cola -Great Job Tom Cola was a pleasure to work with. He is responsive, smart and obsessed with customer satisfaction. I am very much looking forward to buying or l Tom Cola was a pleasure to work with. He is responsive, smart and obsessed with customer satisfaction. I am very much looking forward to buying or leasing our next car through Tom. More

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I've purchased many cars in my life Dealing with Tom Cola was a pleasure. I was honest with my wants, and he was honest with me and from the beginning, no games were played. We made a de Dealing with Tom Cola was a pleasure. I was honest with my wants, and he was honest with me and from the beginning, no games were played. We made a deal within an hour and it was one of the easiest transactions with a vehicle I've ever made. His honesty and courtesy made me feel secure in how things at Ray Catena are done. I will definitely recommend him to order people and will be back to purchase other cars. More

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Meeting a new family member Tom Cola was not your typical sale person. I felt so conferrable with him. Getting to know us was more important than the sale. We spent an hour wit Tom Cola was not your typical sale person. I felt so conferrable with him. Getting to know us was more important than the sale. We spent an hour with him and did not even talk about the car we were interested in.(first time we meet). Me and my wife we getting hungry so we left never to talk about the gl550 we wanted. I tom called me the next day and I told him what I wanted to pay for the car he called me back in 20 min deal was made. The car was deliverd to me at my job as promised the following day, and they took my old Mercedes. Was the easiest car buying experience ever. Tom made this a really great experience, actually enjoyable.. Got a great new car and a awesome friend. Thanks so much tom Sincerely Chris Cocchi More

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Execellent New Car Sales Experience from Tom Cola! I always dread purchasing a new car, but this time I was pleasantly surprised. I actually enjoyed the experience. Everything was fast, thorough and ef I always dread purchasing a new car, but this time I was pleasantly surprised. I actually enjoyed the experience. Everything was fast, thorough and efficient at Ray Catena of Edison. I had the pleasure of working with Tom Cola for my recent Mercedes Benz C300 purchase. I went to six dealers to find just the right car for me over the course of several weeks. I wish I had just gone to Ray Catena first. The service I received was second to none. The speed in which I received my new car was amazing. I built the car, submitted it to them and drove off with it the next day at a fabulous price although they didn't have the vehicle in stock, nor was it at another dealer. I know they gave me a great deal, because I had been researching this car for months and had all the numbers worked out. I have been purchasing luxury cars for 20-years and this was the best experience I have ever had, although I have owned several Mercedes Benz's in the past. I look forward to buying my next vehicle for Tom Cola and Ray Catena. I highly recommend them to anyone looking for Mercedes-Benz in the New Jersey area. More

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Great Experience I dealt with Tom Cola and Dan Cottrell and they treated me wonderfully. This is my 3rd time at Ray Catena, and I will be back. Thank you Tom, Dan an I dealt with Tom Cola and Dan Cottrell and they treated me wonderfully. This is my 3rd time at Ray Catena, and I will be back. Thank you Tom, Dan and Ray Catena Mercedes Benz. More

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