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Tom Danforth
Tom Danforth at McFarland KIA

Tom Danforth | Page 2

Service Advisor

McFarland KIA

137 Lafayette Road
North Hampton, NH 03862

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4.9
42 Reviews
4.9

42 Reviews

Write a Review

42 Reviews of Tom Danforth

July 11, 2026

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Employee Rating

Service department is excellent. Clear communication and updates. Always pleased with the service experience at McFarland Kia. More

by LADUNNE97
Recommend Dealer
Yes
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Jul 13, 2026

McFarland KIA responded

We're glad to hear our service team continues to provide the clear communication and updates you deserve. Creating a smooth and positive service experience is always our goal, and we're thrilled we've consistently met your expectations. We appreciate your continued trust in McFarland Kia and look forward to seeing you again!

June 30, 2026

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Employee Rating

this is my second vehicle from this dealer and i’m very pleased with the service i received for the upkeep of my vehicle and for the courtesy im shown while waiting More

by lloco918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Agata Tullercash, Haley Milton, Pollini Reed , Nicholas Dolle

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Jul 06, 2026

McFarland KIA responded

We're glad to hear you've continued to trust us with your vehicles and that your experiences have been positive! It's great to know our service team has taken good care of your vehicle and that you've felt welcomed and well taken care of while waiting. We truly appreciate your loyalty and look forward to seeing you again for your future service needs!

June 04, 2026

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Employee Rating

Professional, patient and listened to what we wanted and what important to us. The entire process was efficient. Very little waiting around. Paperwork was quick and organized. Vlada and Pollini made this on More

by r.richardlupien
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pollini Reed, Vlada Zolotareva

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Jun 08, 2026

McFarland KIA responded

Thank you for the wonderful feedback! We're delighted to hear that Vlada and Pollini provided a professional, patient, and efficient experience while keeping your needs front and center. Knowing this ranks among the best car-buying experiences you've had in over 40 years means a great deal to our team. We truly appreciate your trust and hope you enjoy your new vehicle for many years to come!

May 28, 2026

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Awesome customer service before and after the sale. I really despise going to car dealerships, but these people made it easy! More

by polyrhythmic81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Silva, Haley Milton

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May 28, 2026

McFarland KIA responded

We’re happy to hear our team made the experience easy and stress-free for you! We know car shopping isn’t always everyone’s favorite thing, so it means a lot to hear we could make it a positive one. Enjoy your new vehicle, and thank you for choosing McFarland Kia

May 05, 2026

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I appreciated the quick service. The service people were very courteous and professional. It was a great experience More

by TMD1055
Recommend Dealer
Yes

Other Employees Tagged: Haley Milton

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May 11, 2026

McFarland KIA responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 01, 2026

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Employee Rating

Timely service and excelled in keeping me updated once I checked in. They also washed my car!! More

by caragher
Recommend Dealer
Yes
Print
May 01, 2026

McFarland KIA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McFarland KIA. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

April 29, 2026

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Employee Rating

This was a very easy and quick process. All the Staff was super friendly, communicative . More

by my3mutz
Recommend Dealer
Yes
Print
Apr 29, 2026

McFarland KIA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

April 28, 2026

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The people I interacted with were all excellent and very knowledgeable and very responsive to all my questions and concerns. More

by dagrig2468
Recommend Dealer
Yes
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Apr 28, 2026

McFarland KIA responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

April 24, 2026

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Employee Rating

Tom was a great help to keep me informed of progress and the car was done a day early. More

by JELLISON.294
Recommend Dealer
Yes
Print
Apr 24, 2026

McFarland KIA responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 11, 2026

Dealership Rating
Employee Rating

McFarland has was great with the fix! They were much quicker than the timeline they gave me which was awesome. Their workstation space was perfect for while i waited. Tom was super nice a More

by keri.wareing
Recommend Dealer
Yes
Print
Mar 11, 2026

McFarland KIA responded

Thank you for the positive feedback. We’re pleased the repair on your Kia Sorento was completed ahead of schedule and that our waiting area suited you. Tom is glad he could help, and we hope you enjoy your Sorento. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

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