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Tom Distefano

Overview Reviews (185) Inventory (254)

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Tom Distefano

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Tom Distefano | Page 2

Sales and Leasing Consultant

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.8

185 Reviews

Overview Reviews (185) Inventory (254)

Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

4.8

185 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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185 Reviews of Tom Distefano

December 06, 2023

Dealership Rating

Employee Rating

Professional, courteous and sensitive to my needs. I would recommend Glen Toyota to my friends. I would recommend Glen Toyota to my friends. More

by LESLIE226M

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Baran

Helpful 0

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Dec 12, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

June 28, 2023

Dealership Rating

Employee Rating

It was quick and painless. My salesman was great. I have nothing else but coodos for how Polite and helpful everyone was. My salesman was great. I have nothing else but coodos for how Polite and helpful everyone was. More

by sramirez10

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Bob Baran

Helpful 0

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Jul 08, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 16, 2023

Dealership Rating

Employee Rating

Excellent customer service and great price. Would definitely recommend this dealership to friends and family. Very knowledgeable. Would definitely recommend this dealership to friends and family. Very knowledgeable. More

by Seanforkins

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Finn, Joe Esposito, Jason Forkins

Helpful 0

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Apr 22, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you and your 2023 Tacoma TRD Sport in the future for all your Service and vehicle needs! Rob D GM

March 09, 2023

Dealership Rating

Employee Rating

They was not honest when I signed the contract they added other additional things that wasn’t interested, even though I had told them from the beginning other additional things that wasn’t interested, even though I had told them from the beginning More

by Orgmatias

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jayson Mota-Herrera

Helpful 0

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Mar 10, 2023 -

Glen Toyota responded

Hi I am unable to pull your information based on the username here so we cant contact you direct. Please call or email John at jkraiza@glentoyota.com or 201-791-3800 ext 204 so we can discuss your concerns. Additionally, you tageed two differnt sales reps and usually a client only has one sales representative and tagged extra personel is unfair since these reviews follow them on Dealerrater. Thanks Rob D GM

February 28, 2023

Dealership Rating

Employee Rating

Great service, fair pricing, Tom is excellent, very helpful, customer satisfier. Tom new what we needed and what was within our budget. helpful, customer satisfier. Tom new what we needed and what was within our budget. More

by dadouf

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 04, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

December 06, 2022

Dealership Rating

Employee Rating

We received great sales services and got exactly the Hybrid vehicle we wanted. We’re happy and thankful we were able to get an environmentally friendly vehicle. Hybrid vehicle we wanted. We’re happy and thankful we were able to get an environmentally friendly vehicle. More

by dmacrae10

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 17, 2022

Dealership Rating

Employee Rating

Easy and pleasant to work with. Very efficient. Offered great customer service in all areas. Very efficient. Offered great customer service in all areas. More

by Lorib

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Finn

Helpful 0

Report | Print

Nov 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 27, 2022

Dealership Rating

Employee Rating

Very organized and information friendly. It was a nice experience and I would recommend to others. It was a nice experience and I would recommend to others. More

by Ariescmc

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 30, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

June 22, 2022

Dealership Rating

Employee Rating

Tom DiStefano was very friendly and helpful. He spent a lot of time going over all the cars features which I appreciated. He spent a lot of time going over all the cars features which I appreciated. More

by jsonnema

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Finn

Helpful 0

Report | Print

Jun 22, 2022 -

Glen Toyota responded

May 13, 2022

Dealership Rating

Employee Rating

It was a really simple and very easy experience my father and I went to look at a rav4 hybrid and they to have one on the lot and was able test drive it. The salesman name Tom didn’t pressure us and ask fo and I went to look at a rav4 hybrid and they to have one on the lot and was able test drive it. The salesman name Tom didn’t pressure us and ask for my father needs were of the rav4 hybrid. We also met one of the management team (Joe) he was also very nice to us.Again great experience we will definitely be coming back. Thank you Glen Toyota for your help. More

by Aznlangjai00

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Baran, Joe Esposito

Helpful 0

Report | Print

May 19, 2022 -

Glen Toyota responded

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