Tom Gasper | Page 6

Great job guys I have purchased three vehicles from Nazareth ford over the years and each time they where very helpful, friendly and they want to keep it that way. Y I have purchased three vehicles from Nazareth ford over the years and each time they where very helpful, friendly and they want to keep it that way. Yes I would recommend Nazareth ford. The service at Nazareth ford is pretty good Also. I never wait for my car no more then 2 hours. I think service rates are a bit steep but they do a good job. Keep it up. More

by MARKFAVE1961 Verified Customer Verified Customer

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not pressured, very friendly Not pressed to buy. Talked about options that were available. Very friendly and knowledgeable. I ordered a new truck. When the truck came in I was not Not pressed to buy. Talked about options that were available. Very friendly and knowledgeable. I ordered a new truck. When the truck came in I was notified. When I picked up my truck everything was explained to me in detail. I am very pleased to have had a pleasant experience. More

by CAROLGLOSSER Verified Customer Verified Customer

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Amazing. Best experience for purchasing a car. Pleasure Because there was nothing wrong. I did forget my seat belt insert, and I have to stop back to get my phone coded. Again to say thanks to ev Because there was nothing wrong. I did forget my seat belt insert, and I have to stop back to get my phone coded. Again to say thanks to everyone there. More

by Lorraine Verified Customer Verified Customer

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You don't treat women the same as men I traded my truck that I bought from you. While I had it, I added rain guards, hub guards, a bed liner, a fold back bed cover and running boards. I a I traded my truck that I bought from you. While I had it, I added rain guards, hub guards, a bed liner, a fold back bed cover and running boards. I also installed the tow package individually as I use my truck for towing. I knew that you were getting a great deal because along with all the upgrades I added, there was also only 10,000 miles on my truck. She is a little gem. I asked that rain guards and bed cover be included on my new lease and was absolutely denied and told that it was not an option at all!... Then, I learned on delivery that a braking harness was not included in your "tow package" ... I did not know this as I had previously installed my own on my trade-in truck as well as another I previously owned. I immediately said that this was a problem and was met with a blank stare from the salesman...... It was late, I went home and called in the morning to say that I wanted my harness removed from my truck so I could have it installed in the new truck and explained that had I known it was in the new truck, I would have had it removed before the trade. I was told a number of completely inappropriate responses including, ...."well, we don't know if your truck is still here... we might have sent it to the wholesaler." (Really? less than 3 years old, ... great upgrades... 10,000 miles and you have possession for 10 hours and dumped it that fast.... I am sorry ....I am blond but not that dumb and by the way, I drove over and saw it in your back lot parked in the last row on the end to the left... I told you as much and was then told... "Well, it's only around $200 to install a new harness" ............... No, sir, I do not wish to incur more expenses by installing a new one when I thought my package was complete...........I will decide how to spend my money thank you. Finally, I was told that the speaker wasn't sure if he could find someone available to remove the harness for me. (Really, sir.... I thought that there was a huge service department at your disposal....yes...it's right through that door in the showroom.) I then received a return call to inform me that my harness would be taken off of my first truck and I could pick it up in the service department that afternoon. Thank you.... but then the best part happened. While in the service department, I ran into an old friend and her husband.... They just leased a new truck like me... we were squealing with delight, hugging hello and catching up quickly as well as raving about how much we love our Fords. Then the parts manager came out to give them the rain guards that they requested be included for their new lease. They said that those little details were important to them and I joked with the parts manager and said that I also requested the rain guards but he jokingly said that I didn't buy a big enough truck! Really??!! You really just said that to a customer??? Well sir, I didn't have a husband saying that HE wanted them.... that is the difference.... and when you treat women differently, we are smart enough to see it.. So I hope that the $50.00 (ish) you saved by jerking me around was worth it to you. I gave you a small but beautiful truck with fabulous upgrades and you still did everything you could to try and take advantage of me. And while I felt it all day... Your staff just proved it to me. Thank you. Going forward. I will honor my contract and I will use your facilities as I am required by the lease but I will no longer be a return customer in the future. I bring good business to the companies that I make purchases from and I expect to be treated fairly and not be tested through the process to see if I am smart enough to catch your unfair and prejudiced practices. I don't have time for that . More

by cjmartinezrn Verified Customer Verified Customer

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Cromer Best car buying experience we have had, and we have purchased vehicles at almost every dealer in the Lehigh Valley. Very efficient, easy to deal with Best car buying experience we have had, and we have purchased vehicles at almost every dealer in the Lehigh Valley. Very efficient, easy to deal with. Our sales person was respectful of our time and our expectations. More

by DENISE.CROMER Verified Customer Verified Customer

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Great Deal!! Sales rep Tom Gasper was great! He got me a great lease on a 2018 F150! I would recommend Nazareth Ford to everyone for their vehicles. Sales rep Tom Gasper was great! He got me a great lease on a 2018 F150! I would recommend Nazareth Ford to everyone for their vehicles. More

by Randy55 Verified Customer Verified Customer

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Sales I have been coming to Nazareth Ford since2012 and purchased 4 vehicles sales and service are always exceptional Tom Gasper is the best sales rep with I have been coming to Nazareth Ford since2012 and purchased 4 vehicles sales and service are always exceptional Tom Gasper is the best sales rep with him Mike and their staff they always come through for everthing we are looking for I will not go anywhere else and highly recommend it to all my friends and family always a great experience, More

by Ritzyritz1 Verified Customer Verified Customer

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Totaled car needed another ASAP I totaled my car and needed a replacement. My cousin has purchased several vechils from Tom at Nazareth Ford. Tom and Doug went above and beyond my e I totaled my car and needed a replacement. My cousin has purchased several vechils from Tom at Nazareth Ford. Tom and Doug went above and beyond my expectations. Advised Tom I wanted a Ford Fusion, he listened to my requests and I found the exact car for me. Doug was able to meet the financing I needed. It is because of the Awesome expertise from Tom and Doug that I will defiantly recomend Nazareth Ford to Everyone looking for their next vehicle. More

by David Verified Customer Verified Customer

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Fantastic We walked into the dealership for the first time and was pleasantly surprised. Our salesman Tom was great and we were so pleased that we went back the We walked into the dealership for the first time and was pleasantly surprised. Our salesman Tom was great and we were so pleased that we went back the next day to pick up our new truck. Would recommend them to anyone. More

by KATE.LINDO Verified Customer Verified Customer

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Outstanding In the last 15 years I have bought 4 vehicles from Nazareth Pennsylvania Ford dealership. Two for myself into for my spouse. My father-in-law mother-i In the last 15 years I have bought 4 vehicles from Nazareth Pennsylvania Ford dealership. Two for myself into for my spouse. My father-in-law mother-in-law and even my brother-in-law have all bought their vehicles from the same dealership. More

by BOK_WRM1983 Verified Customer Verified Customer

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