![Tom Gross at Daytona Kia](https://cdn-user.dealerrater.com/images/dealer/4116/employees/fe97892ac5b6.jpg)
Languages Spoken
English
65 Reviews
Write a Review65 Reviews of Tom Gross
July 23, 2021
This Dealer experience was above and beyond. Purchased completely through online and mobile contact..Devin Collins was awesome and what he said is what exactly happen. Highly recommend Daytona kia. completely through online and mobile contact..Devin Collins was awesome and what he said is what exactly happen. Highly recommend Daytona kia. More
Other Employees Tagged: Wayne Johnson, Chris Dupont, David Lynch , Jerome Kramer , Devin Collins
June 05, 2021
My service was good . They fixed the problem. My sales experience was great my finance experience is great and you have great desk managers!!! Yes I would recommend the Kia dealership to anyone experience was great my finance experience is great and you have great desk managers!!! Yes I would recommend the Kia dealership to anyone More
Other Employees Tagged: Wayne Johnson, David Lynch , John Labate, Jerome Kramer , William Atwell, Devin Collins
May 18, 2021
Great deal of 2021 Sportage Kia with best warranty plus free maintence for 3 yrs . but I wish i get 2021 caraval kia van #1 free maintence for 3 yrs . but I wish i get 2021 caraval kia van #1 More
Other Employees Tagged: David Lynch , John Labate , William Atwell, Christopher Veninga
May 06, 2021
Good experience. Was in and out very quickly and the staff was very responsive. I knew what I wanted and although they did not have it on the lot they got it for e in a matter of hours. staff was very responsive. I knew what I wanted and although they did not have it on the lot they got it for e in a matter of hours. More
Other Employees Tagged: David Lynch , Clif McWhorter Jr
March 11, 2021
Sales team made the process easy - they listened to what you wanted and tried to match customer with the product available...just that simple! Good job! you wanted and tried to match customer with the product available...just that simple! Good job! More
Other Employees Tagged: David Lynch , Clif McWhorter Jr
March 07, 2021
Best service in the area, Excellent team is like you know the guys for a long time. if you want a good dealer this is the best Daytona Kia. the guys for a long time. if you want a good dealer this is the best Daytona Kia. More
Other Employees Tagged: David Lynch , Keith Gasca, Gail Gile
March 06, 2021
We were very pleased with he ease and professionalism with everyone we came in touch with. We are very happy with our purchase. Thank you with everyone we came in touch with. We are very happy with our purchase. Thank you More
Other Employees Tagged: William Atwell
March 06, 2021
I received a letter from the dealership offering to buy my 6 year old low mileage Sorento. Spoke by phone with Tom in sales. He was not interested in my Sorento as a trade-in (despite the letter) He my 6 year old low mileage Sorento. Spoke by phone with Tom in sales. He was not interested in my Sorento as a trade-in (despite the letter) He told me that new Sorentos were "flying out at $5000 above sticker" and implied that I cannot afford to buy a new car! Tried to interest me in a used vehicle. I have never met this man ! Stated he would call me back but failed to do so. This "salesman" flat out insulted me. I collected my Sorento from the dealership where it had been treated with skill and care by Dan (new service manager) and the wonderful C.J. (service advisor). Drove straight up Nova Road to the Hyundai dealership, and found a brand new top of the line Santa Fe. Negotiated a great price and an excellent trade-in value for my Sorento. Next day my new car was ready, and I collected it. Goodbye my beautiful Sorento, and goodbye Daytona Kia "Salesman". Insult a customer and lose them forever. Hello Hyundai ! Daytona Kia senior management is welcome to call me and discuss. The service department knows my phone number. More
February 26, 2021
Tom Gross was the Manager I worked with. He provided me with every specific detail I asked for, was very easy-going and not pushy in anyway. The finance department as well did not push me into anything I d with every specific detail I asked for, was very easy-going and not pushy in anyway. The finance department as well did not push me into anything I did not want they accommodated me with everything I asked for and was very quick with the paperwork. The overall experience was a very nice quick easy experience and I would recommend to anyone including friends and family. Daytona Kia has been the place of business where I have bought multiple cars from and they have never steered me wrong. More
Other Employees Tagged: Wayne Johnson, Richard Nisbett, David Lynch , Jerome Kramer , Devin Collins, Brian Macdonald
February 04, 2021
WORKED WITH TOM GROSS OVER PHONE.I AM A DESK MANAGER AT WORKED WITH TOM GROSS OVER PHONE. I AM A DESK MANAGER AT A LOCAL RV DEALER AND ASKED FOR PROFESSIONAL COURTESY ONE MANAGER TO ANOTHER. THAT EXACTLY WORKED WITH TOM GROSS OVER PHONE. I AM A DESK MANAGER AT A LOCAL RV DEALER AND ASKED FOR PROFESSIONAL COURTESY ONE MANAGER TO ANOTHER. THAT EXACTLY WHAT I RECIVED FOR TOM !!! WAS VERY PLEASED WITH THE PROCESS>> More
Other Employees Tagged: David Lynch , JR