Tom Hackett | Page 3

Tito was great! My experience with Castle GMC was good one. Tito was great during the process from beginning to end. I’ll buy another car from him. My experience with Castle GMC was good one. Tito was great during the process from beginning to end. I’ll buy another car from him. More

by SANDOVAL830 Verified Customer Verified Customer

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Great experience Gabriel and Tom Hackett were awesome. They took the time to show us several different vehicle models and treated my wife and I like royalty. This is w Gabriel and Tom Hackett were awesome. They took the time to show us several different vehicle models and treated my wife and I like royalty. This is what a visit to a dealership should always be like. They went out of there way to ensure we were happy with our purchase. We left with the car we always wanted. Thank you guys! More

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Cordial, helpful and diligent sales staff. The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting u The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting us the 2017 GMC Acadia Denali that we were looking for. More

by jpdowd Verified Customer Verified Customer

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Great and professional service!!! I bought a KIa Optima recently from Castle Buick North Riverside for my job needs. Everyone there such as Louis Matthews my sales person, Lonell Turn I bought a KIa Optima recently from Castle Buick North Riverside for my job needs. Everyone there such as Louis Matthews my sales person, Lonell Turner Asst manager helped with repairs, Tom Hackett Sales Manager nice guy... they are there to help you with a great vehichle and needs when you got repairs and Awesome Professional Service!!! More

by jaypabon13 Verified Customer Verified Customer

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Great deals Very friendly salesman (Evan). Very informative. Also listened to what I wanned in a car and found it with no problems. No issues with him or the staf Very friendly salesman (Evan). Very informative. Also listened to what I wanned in a car and found it with no problems. No issues with him or the staff at all. More

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I was very happy That was really nice really friendly and they made me feel comfortable enough to buy a truck from there Dealership my notes could of been lower That was really nice really friendly and they made me feel comfortable enough to buy a truck from there Dealership my notes could of been lower More

by ANGELASMITH532 Verified Customer Verified Customer

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The bed Everyone was very patient and knowledgeable also they keep at all times my budget in mind . Especially Tom great person very understandable and treat Everyone was very patient and knowledgeable also they keep at all times my budget in mind . Especially Tom great person very understandable and treat us with respect. Maricruz was very patient thanks everyone. More

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Great service by the entire staff! The best car buying experience i’ve Ever had! Justin Barnes, my sales rep, was personable and really worked hard to make the deal happen. He was very The best car buying experience i’ve Ever had! Justin Barnes, my sales rep, was personable and really worked hard to make the deal happen. He was very responsive and made the process easy. He deserves most of the credit for the sale. I was in and out of the dealership quickly and everyone was courteous and friendly. More

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I highly recommend Castle Buick I brought my 19 year old Buick Century to Castle Buick many times for maintenance and repairs. The Service Department was always efficient and profess I brought my 19 year old Buick Century to Castle Buick many times for maintenance and repairs. The Service Department was always efficient and professional. In June, LT gave me a Buick Lacrosse as a loaner for several days. So when the engine in my Century was found to be beyond repair in August, I considered getting a new Lacrosse. However, I also wanted to look at the Regal. Paul took me on a test drive of a Regal, and I was sold on it. It was about 8 PM on a Friday night, but Paul and Tom stayed until after 9 PM to complete the sale. They did an excellent job, and took care of everything, I highly recommend Castle Buick. More

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The car I wanted Paul and Tom were great and worked hard to get me to where I was at least comfortable with the deal. This is no fault on them, I can be difficult buy Paul and Tom were great and worked hard to get me to where I was at least comfortable with the deal. This is no fault on them, I can be difficult buyer to deal with but they were determined and patient. I hate the whole car buying experience. I don't understand how it can take so much time to finally get to the deal to buy (the back and forth), do the financing and get the car prepped to leave. I am now in the follow up phase so we'll see how that goes. They had to order floor mats as well as take care of some other minor issues. So, like every other buyer I love the car, wished for a better deal but the people at Castle were top notch! More

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