Tom Haidet | Page 25

No return visit We called ahead, were aware that your dealership had the vehicle we were looking for and walked in your doors pre-approved by the credit union that ha We called ahead, were aware that your dealership had the vehicle we were looking for and walked in your doors pre-approved by the credit union that has in fact financed the Ridgeline. Three hours and forty-five minutes later, we finally drive out. I've purchased vehicles while still shopping and without any financing in substantially less time than that. The gentleman that tried to sell us the extended warranty, already angry with the sales staff for taking so long and leaving him short on time, got even angrier and started slamming the keys on his computer when we told him that we not interested in the additional coverage. Not a good representative. We called back with a technical question about the Honda's transmission and were routed through several people and never did get a satisfactory answer. Lee and Sheila Brewer More

by LEEBREWER7767 Verified Customer Verified Customer

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Relentless pursuit of extended warranty This was our third experience with Manly Honda; the first two were both very good. The latest experience was simply to purchase a car which had been p This was our third experience with Manly Honda; the first two were both very good. The latest experience was simply to purchase a car which had been previously leased. This should have been a very simple transaction, but while completing the paperwork we were repeatedly given the sales pitch for an extended warranty. We listened politely and respectfully, and said No. The pitch was repeated another three or four times. No mention that the warranty would add nearly $3K to the cost of the financing, and reluctance to allow us to pursue a lower rate at a local credit union. We understand that there is great incentive and profit in extended warranties, but No means No. We will take our future business elsewhere. More

by notpleased Verified Customer Verified Customer

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Great, low pressure, sales! Tom Haidet did an outstanding job! He made the car buying experience easy with very low pressure. Tom even arranged to have my vehicle delivered to Tom Haidet did an outstanding job! He made the car buying experience easy with very low pressure. Tom even arranged to have my vehicle delivered to my home after purchase. Thanks Tom! More

by MJDVORAK Verified Customer Verified Customer

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Wonderful! Tom in sales and Michael in finance... Just perfect gentleman and so very helpful throughout the process! I will recommend this dealership to everyone Tom in sales and Michael in finance... Just perfect gentleman and so very helpful throughout the process! I will recommend this dealership to everyone I know! More

by ADDAX1973 Verified Customer Verified Customer

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Love my new Civic Overall had a great experience in buying my new 2017 Civic Ex. The dealership was very busy when I arrived, I was greeted by a nice man that quickly p Overall had a great experience in buying my new 2017 Civic Ex. The dealership was very busy when I arrived, I was greeted by a nice man that quickly paired me up with Tom a senior sales consultant. Tom asked which models and colors I wanted and quickly located a white one with everything I asked for.took a test drive and fell in love with the car, I ultimately decided to go with the black. The process was pretty effecient and relatively painless, not always the case when buying a new car. Steve one of the business managers handled the paperwork, Steve went as far as getting me a better interest rate and a little lower monthly payment. My car was ready by the time the paperwork was done, Tom handled explaining the details of the car, how to set the radio, pair the phone, lights, signals, gas, etc. Tom noticed a few spots on the car, so insisted we take it back to deluxing and have them make it perfect. A full tank of gas and paymemts not due for 45 days, I'm a happy guy. Now i just have to keep it clean. More

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My best new car buying experience! From the service department through the sales department, I've never worked with more professional teams. Everyone seems to work towards satisfying From the service department through the sales department, I've never worked with more professional teams. Everyone seems to work towards satisfying the customer, and making them happy. I will definitely spread the good word about Manly Honda. More

by BILLYJIM55 Verified Customer Verified Customer

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A very good experience! The overall experience was very good. Tom and Michael took time with me and were very helpful!! All my questions were answered thoroughly and honest The overall experience was very good. Tom and Michael took time with me and were very helpful!! All my questions were answered thoroughly and honestly. More

by HARVEYROULEAUIII Verified Customer Verified Customer

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Customer service was exceptional. Tom was really nice explained everything in detail with every question I had. It was an all around delightful experience for buying was exceptional. Tom was really nice explained everything in detail with every question I had. It was an all around delightful experience for buying a new car. More

by Vantaenic Verified Customer Verified Customer

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Great experience Tom was great! He was so helpful and explained everything. I'm so happy with the service I received. Beejan was very helpful the contract and all ques Tom was great! He was so helpful and explained everything. I'm so happy with the service I received. Beejan was very helpful the contract and all questions I had. Thank you Guys so much. More

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Their service was beyond the call of duty Tom Haider is a saint! He remembered it was my birthday and paid for my oil change! How often does anything that sweet happen from a car salesman?? Tom Haider is a saint! He remembered it was my birthday and paid for my oil change! How often does anything that sweet happen from a car salesman?? He read my book years ago and remembered it! Even most of my family forgot it was my birthday!! He is getting my business when I do a trade in... if he is still around. Boy is he old! : ) More

by MARK@CHI-KUNG.COM Verified Customer Verified Customer

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