Tom Hamme

Don’t want to leave the rest of the team out here with our experience but I had to follow up a review for Tom, our salesman. He went above and beyond. The exact car we wanted wasn’t on the lot initially, our experience but I had to follow up a review for Tom, our salesman. He went above and beyond. The exact car we wanted wasn’t on the lot initially, but he tracked it down, sent us a video the next day, and made the whole process so easy—even though we live about 85 miles away. My wife thought I was crazy to drive that far with our newborn, but Tom’s patience and genuine willingness to help made the trip totally worth it. When we arrived, Tom greeted my wife, our daughter, and me at the door. He asked if we needed to use the bathroom or wanted a drink—small gestures, but they made a huge difference in making us feel welcome and comfortable right from the start. What really stood out: the deal we agreed on over the phone held exactly as promised. No hidden fees, no last-minute surprises, no pressure—just a smooth, honest process. Tom is not only extremely professional, but also down-to-earth, personable, and makes the whole car-buying experience fun—a total rarity. With 25+ years of experience, he’s thorough in explaining everything yet keeps the process efficient so you’re not stuck in the dealership all day. Tom—my wife Brigid and I can’t thank you enough. We feel so lucky to have worked with you and really appreciate all the care you put into making this a great experience! More

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Jordan was great. Actually the whole team was great. I still have pending issues but I am pretty sure Heritage will make sure everything goes very well. I will write a Actually the whole team was great. I still have pending issues but I am pretty sure Heritage will make sure everything goes very well. I will write another reviews in a few months. For now I highy recommend Heritage. More

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working with Tom was a good experience. He was patient with me and explained everything in detail. He was not pushy like other sales reps. I highly recommend him if you are looking to purch He was patient with me and explained everything in detail. He was not pushy like other sales reps. I highly recommend him if you are looking to purchase/lease a car. More

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Tom is top tier in my opinion. He is knowledgeable, patient, respectful and responsive. After researching and test driving several vehicles, we knew that we were looking for an Ion He is knowledgeable, patient, respectful and responsive. After researching and test driving several vehicles, we knew that we were looking for an Ionic5 and had been to several dealerships ( some with no haggle pricing) but we did not have a good feeling about the bottom line. I looked online and found that Heritage had several Ionic5’s in stock. We drove to Towson and had the great fortune of finding the right dealer and precisely the right salesperson Tom Hamme. I believe it takes a great dealer to employ great people. Tom worked patiently with us to get the right car at the right price. Do yourself a great favor to get a winning team, work with Tom Hamme to hammer out your vehicle details. Then work with Demetria Jackson to help you navigate the paperwork. Tom Hamme and Demetria Jackson were absolutely amazing to work with, finding the right car at the right price and then getting through all the pages of the contract. We felt like we understood the process. I will definitely work with them again! I have already told my family, friends, neighbors and colleagues about the ease and straightforward approach to gettIng our car. More

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We were happy working with Tom to buy our first electric car. He was very understanding with what we were looking for. car. He was very understanding with what we were looking for. More

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My third vehicle purchase from here and I have a bad taste in my mouth leftover. Felt like I was manipulated for a few bucks and I had to go out there several times to get my keys all right It feels li taste in my mouth leftover. Felt like I was manipulated for a few bucks and I had to go out there several times to get my keys all right It feels like the sales person I was working with for years did not care once he sold me this last car I won’t be back for a forth or recommend to anyone More

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This is my 4th car from this dealer and Tom Hamme. Always a good trade and fair deal. Tom is very knowledgeable and understands my requirements for a car. Finance was easy and finance mgr Corbin was h Always a good trade and fair deal. Tom is very knowledgeable and understands my requirements for a car. Finance was easy and finance mgr Corbin was helpful and friendly. I will always go back here for a car! More

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Tom was very patient and worked hard to get the car we wanted at the price in our budget. wanted at the price in our budget. More

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I was very pleased in dealing with Tom. He was very patient in working with me. I highly recommend him to anyone who is interested in a Hyundai! He was very patient in working with me. I highly recommend him to anyone who is interested in a Hyundai! More

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Dealer has clearly stated policies and pricing. HERITAGE is a straight talking dealership we trust. HERITAGE is a straight talking dealership we trust. More

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