Demetria Jackson

Very friendly and knowledgeable salesman, thank you Stan for helping me make selecting this perfect car. for helping me make selecting this perfect car. More

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We are a family of Hyundais and every experience has been great! Deon Dalmida was great and he had my granddaughter smiling when we left and we didn't spend the night there in the dealership thanks to him an great! Deon Dalmida was great and he had my granddaughter smiling when we left and we didn't spend the night there in the dealership thanks to him and the time we spent with Demetria Jackson in the finance department was just as great as well! More

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Randall Bridgeforth was an excellent salesman. Very informative and helpful. Definitely will recommend. Thank you Randall. Very informative and helpful. Definitely will recommend. Thank you Randall. More

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Ibrahim was an amazing sales guy and helped me get the car I wanted! Was a very easy process for the most part and he answered all questions I had about the car car I wanted! Was a very easy process for the most part and he answered all questions I had about the car More

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Ben Kuper made my experience with Heritage Hyundai a true pleasure! He was very knowledgeable about the models we looked at and test drove. I was really impressed with the amount of time he took to practical pleasure! He was very knowledgeable about the models we looked at and test drove. I was really impressed with the amount of time he took to practically review every feature that the vehicle included. I will definitely be calling Ben for my next purchase. I appreciate his professionalism and his ability to make every step of the purchase to be a great experience. Thank you! More

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Stan G was a great help in the entire car purchasing experience from the test drive to the final paper work! He was efficient, straightforward, and helpful! experience from the test drive to the final paper work! He was efficient, straightforward, and helpful! More

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Willing to work out sales to the advantage of customer. Professional staff. Patient and great teamwork. Professional staff. Patient and great teamwork. More

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Buying a new car was never easier than when we purchased a car from Heritage Hyundai Towson. I have never seen so many customers at a dealership in my life and I can only think it is because of the customer a car from Heritage Hyundai Towson. I have never seen so many customers at a dealership in my life and I can only think it is because of the customer service that went above and beyond, from helping us park to chatting with us while we waited. Our salesmen Jack CoCo Sr. was eager to make us feel welcome and ensured we left happy. Demetria, not only walked us through all the forms and finance portions, she went back through everything to ensure we got every possible rebate and the absolute lowest interest rate. Really cannot say enough good things about our experience here. After spending a previous weekend traveling to dealerships all over Maryland, I can honestly say that Jack and Demetria are the best out there. More

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Stan, Rodney, and Demetria were awesome throughout the entire process of purchasing a new vehicle and in any follow up questions we had afterwards. Stan was extremely helpful, informative, and professi entire process of purchasing a new vehicle and in any follow up questions we had afterwards. Stan was extremely helpful, informative, and professional. He made sure we considered the pros/cons, discussed all of the options, and addressed all of our concerns without being pushy or overbearing. Stan treated us with empathy and not just as "another customer". He walked through each of the car's features with us, explaining how they worked. After our purchase, we ran into an issue where the instructions for a specific feature were missing information and after asking Stan about it, he promptly followed up addressing the missing information and answering our question. If you have the option, would definitely recommend Stan hands down. Although there were some complications with availability of the Trim we were initially looking for, Rodney personally worked with us to find a solution that was more than fair. He didn't have to, but he went out of his way to ensure we were happy with both our new purchase and with the experience at Heritage Hyundai. It's rare to see someone go the extra mile in customer service, especially in the current car market, but Rodney did so, and we are happy he did. Demetria helped us through all of the purchase paperwork and extended warranty/add-on options, making what is usually a tedious and trying process instead into an enjoyable experience. She ensured we were fully informed of the options and then tailored a package to suit our needs without trying to push the options we didn't want. Definitely recommend Stan, Rodney, and Demetria! More

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Sean provided excellent service. He was well informed about the vehicle's features and capabilities. Car was fairly priced and professionally detailed. He was well informed about the vehicle's features and capabilities. Car was fairly priced and professionally detailed. More

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