Tom Hunter | Page 7

Got there at 2:00 and drove away in our new car at 4:30! We received wonderful service at this dealership! Tom was nice, helpful, and efficient, and the finance person was also great to work with. We were We received wonderful service at this dealership! Tom was nice, helpful, and efficient, and the finance person was also great to work with. We were buying a car for my daughter for going away to college, and Tom did a great job allowing her to take a test drive, and then describing the features when we were getting ready to go. We felt like the whole thing was really well-executed. My daughter wanted to "drive it home" that day, and after bad experiences at other dealerships, we were worried it wouldn't happen. Tom got us through the whole process in less than 3 hours, and everything is great so far! More

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Knowlegable and Helpful People Everyone knew what to do and were very helpful. I only have two wishes - that the dealership was closer to my home and the discussions about accessor Everyone knew what to do and were very helpful. I only have two wishes - that the dealership was closer to my home and the discussions about accessories was held before we settled on a price. More

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Great car buying experience We had to turn in a lease and they helped with making of either another lease or a new car purchase. They provided options for both so we were able t We had to turn in a lease and they helped with making of either another lease or a new car purchase. They provided options for both so we were able to get what we needed. A great experience! More

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Great experience, even for this cynical skeptic! Let me start with...I really dislike buying cars. Really.dislike.buying.cars. Yes, it’s a business, and yes, the dealers need to make their money, but Let me start with...I really dislike buying cars. Really.dislike.buying.cars. Yes, it’s a business, and yes, the dealers need to make their money, but I’ve always felt like dealers are out to take more than their fair share. As a result, I am on guard from minute one and begin negotiating as soon as I step foot in the dealership. You still need to do your homework, and you still need to be prepared to negotiate - I got more for my trade-in after I went back with another dealer’s trade-in offer and I received a nice discount on all weather mats - but Diana and the whole dealership were very friendly throughout the entire process and super easy to work with. There was no need for any heavy handed negotiating techniques - they listened to my concerns and suggestions and I felt like they worked in good faith to address them. We got a great deal on both the trade-in and the purchase price and the sales experience was painless and, maybe, even a little enjoyable. Diana will be the first sales person I’ll return to for a second car - she was genuine, sincere, knowledgeable and very engaged throughout the entire sales cycle. More

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Easiest buying experience yet This is our 3rd car we have purchased from Tom Hunter and we will be coming back. Tom is always attentive to our needs and works to find what we are l This is our 3rd car we have purchased from Tom Hunter and we will be coming back. Tom is always attentive to our needs and works to find what we are looking for at the best price. Our newest Rav4 was purchased in November and the process took 3 hours from start to finish. Great experience and even better customer service. More

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