Tom Krell | Page 19

new oar purchase I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interac I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interact mostly with are Tom Krell and Frank Severious. They are both very professional, friendly and very knowledgeable at their job. Somehow they always get the deal done and i am very grateful for their assistance. Rod & Jennifer Ingels More

by Rod Jen Ingels Verified Customer Verified Customer

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Over and above We are very pleased with our 2016 MKX. We had very precise items that we wanted with regards to color-exterior & interior, options, wheels and they d We are very pleased with our 2016 MKX. We had very precise items that we wanted with regards to color-exterior & interior, options, wheels and they delivered. We would recommend each and every person that helped us on this journey. More

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Exceptional customer service Throughout the entire process everyone I dealt with had the utmost concern for making sure this purchase was the smoothest & easiest I have encountere Throughout the entire process everyone I dealt with had the utmost concern for making sure this purchase was the smoothest & easiest I have encountered. This was the third Lincoln I have had the pleasure to own and all were bought at Bozard. Without exception, this dealership's employees far surpass their competitors. I would not hesitate to recommend you purchase your vehicle at Bozard as you will not be disappointed. More

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Great Dealership Very easy to work with, got my vehicle at a fair price delivered on time with all the proper attention to detail. The Sales, Management, and Finance Very easy to work with, got my vehicle at a fair price delivered on time with all the proper attention to detail. The Sales, Management, and Finance were all very accommodating. More

by jpontecorvo Verified Customer Verified Customer

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So Happy! :) I am so happy I came to Bozard Ford for my new 2017 Lincoln MKC! I didn't even know I was going to get a new car until I walked into the dealership an I am so happy I came to Bozard Ford for my new 2017 Lincoln MKC! I didn't even know I was going to get a new car until I walked into the dealership and Tom Krell and Sharyl Brewer made me feel so comfortable that I knew I was making the right decision. I dealt with JC for the final paper work and he was fantastic! JC and Sharyl answered every question I had and made my experience with my new purchase a happy one! I love, love, love my car and would not think twice to recommend this dealership to my friends. More

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Service/New Car I have not driven a new car in over 25 years. I have purchase a year old car that was short term lease or demo.I have a personal friend from my for I have not driven a new car in over 25 years. I have purchase a year old car that was short term lease or demo.I have a personal friend from my former home town that owns a pre- owned car lot.However, Bozard Ford Lincoln has done my service for 20years .That being said when I was ready to purchase a NEW CAR their service tract record made Bozard the Dealer . Buddy Price ,my sale rep.,was very professional and every bit a gentleman helping a Senior Lady get the (white MXS Lincoln) she wanted. Tom Krell greeted me as Buddy and I entered the showroom wanting to serve me a cup of coffee. Every employee I came in contact with was very friendly and courteous . My first experience of purchasing a new car from Bozard was a very pleasant one. More

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My first new Super Duty Pickup This was not only my first Super Duty truck, it was my first new truck in many years. So finding a good dealer and sales person to work with was a pr This was not only my first Super Duty truck, it was my first new truck in many years. So finding a good dealer and sales person to work with was a priority. From the time my wife and I walked in the door of Bozard Ford and was greeted by Stephen Purdy to finishing the paper work with A J Miller, it was a pleasant experience. Both took the time to answer any questions that we had and didn't make us feel like everything was a rush. Big thanks to Stephen and A J. Rick Christopher More

by rickvchris Verified Customer Verified Customer

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Fantastic Sales persons were very professional, and listened to what I wanted, " best leases pricing". They responded with the best offer without any sales pres Sales persons were very professional, and listened to what I wanted, " best leases pricing". They responded with the best offer without any sales pressure. I will highly recommend Bozard. More

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Purchase of a new Lincoln MKX As a result of our "date night" with a Lincoln MKX, we thought it would be nice to update from our 2013 MKX to a 2016. We contacted the dealership and As a result of our "date night" with a Lincoln MKX, we thought it would be nice to update from our 2013 MKX to a 2016. We contacted the dealership and were able to work out an arrangement to purchase the exact car we wanted from dealer stock. The sales people were very helpful and provided the information we needed to work out this purchase via text and phone. This was a very pleasant buying experience. Everyone at the dealership was great to work with and very helpful. More

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Excellent Customer Service We would like to Recognize and Thank several people that gave us the Outstanding Customer Service experience. Salesmen Luis Crespo - first person We would like to Recognize and Thank several people that gave us the Outstanding Customer Service experience. Salesmen Luis Crespo - first person we were introduced to in sales. Patrick Robertson, - Fill in when Luis was unavailable, and answered all of our question, in rearguards to the Lincoln. Tom Krell, -went above and beyond sending us several different prices to chose from. Rick Garcia- was very Informative handling the final paper work and financing All of these employees, went above and beyond with there customer service, to make both my wife and I a very satisfied customer. However if it was not for Luis's initial first impression, we would not have purchased the car. Ron and Sandy Scott More

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