Tom Krell | Page 20

Awesome Experience...again! This is my 2nd new vehicle purchase in 3 years. The entire team at Bozard does all they can do to make your experience enjoyable...to include playing This is my 2nd new vehicle purchase in 3 years. The entire team at Bozard does all they can do to make your experience enjoyable...to include playing a little ping pong!!! I had my "number" in mind when I went there, and they were 5K below that...on the first offer...no haggle and no unnecessary BS. This team means business...they want your business and work hard to earn it and keep it. When were ready for our 3rd purchase, it will be from Bozard. Thank you Tom Krell for referring us to Henry Rowe and thank you Mr. Jeff King and the entire Bozard staff for being so professional and helpful. Bring in your number...bring in your offers from other dealers...no match for this crew...I can assure you of this, and you will be beyond satisfied with your selection, service, sales and the entire car buying process. More

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Top notch dealership We heard a lot of great things about Bozard so we travelled from The Beaches area to check out their used trucks. From the time we walked into their s We heard a lot of great things about Bozard so we travelled from The Beaches area to check out their used trucks. From the time we walked into their showroom till we drove off in our Ford F-150 we were treated top rate. Ryan Davis was a great help in selection, pricing and walking us through the process. This was my first experience with a dealership that I was still very happy with our purchasing experience the next morning. And thanks to Bob Hewitt for addressing our inquiry and Marcia Nelson thank you for our Free Hug! More

by PALMERTWO Verified Customer Verified Customer

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Highly recommended but opportunities for improvement exceptional people, competitive pricing, aggressive offers, large inventory. highly recommended. everyone goes out of their way to help and get thin exceptional people, competitive pricing, aggressive offers, large inventory. highly recommended. everyone goes out of their way to help and get things done. suggestions for continual improvement: 1-The open environment of customer interactions is not for everyone; should create some private space when preferred by a customer 2- the paperwork process is excessively time consuming and in great need of re-engineering to make it more efficient and responsive to customer time value 3- the computer technology is in need of upgrade, both hardware and software----old monitors and keyboards, little auto populating of fields causing redundant entries in forms etc.--was as frustrating to sales team as to customer More

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Honda purchase Chase was good to work with and was helpful and quick to respond . Overall we had a good experience and will consider returning to Bpzard in the futur Chase was good to work with and was helpful and quick to respond . Overall we had a good experience and will consider returning to Bpzard in the future. More

by tomandkellie Verified Customer Verified Customer

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Bozard Ford Team Members Rock!! Great experience purchasing my first pick up truck at Bozard. The Sales Team and Financing Manager were awesome; Jeremy was attentive and listened to Great experience purchasing my first pick up truck at Bozard. The Sales Team and Financing Manager were awesome; Jeremy was attentive and listened to my requests, Rick guided me through the financing, and Tom was there to make sure that the deal went smoothly. Would highly recommend this dealership for purchasing a vehicle. More

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Exceptional customer care Everyone at the dealership is always responsive to their customers needs. We are always greeted by our names and offered an appropriate beverage. Th Everyone at the dealership is always responsive to their customers needs. We are always greeted by our names and offered an appropriate beverage. The service department is always prompt and keeps us updated. More

by Beach Babe Verified Customer Verified Customer

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Awesome! From someone who has a lot of experience in car buying, it was an extremely pleasant experience from walking in the door and coming out with a new car From someone who has a lot of experience in car buying, it was an extremely pleasant experience from walking in the door and coming out with a new car! More

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Awesome experience There are few places where you go and have a 360 degree wonderful experience. From sale to service Bozard Ford Lincoln have assembled an all star team There are few places where you go and have a 360 degree wonderful experience. From sale to service Bozard Ford Lincoln have assembled an all star team dedicated to customer service and quality. I would recommend them to anyone! More

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GREAT GROUP I HAVE BEEN ASSOCIATED WITH FORD MOTOR CO FOR OVER 30 YEATS. DURING THAT TIME I HAVE HAD A LOT OF CONTACT WITH DEALERSHIPS, BOZZARD BY FAR SETS THE ST I HAVE BEEN ASSOCIATED WITH FORD MOTOR CO FOR OVER 30 YEATS. DURING THAT TIME I HAVE HAD A LOT OF CONTACT WITH DEALERSHIPS, BOZZARD BY FAR SETS THE STANDARD FOR EXCELLENCE. TOM, STEVEN, HENRY AND ERIC MADE THE EXPERIENCE GREAT. WHEN YOU WALK IN THE DOOR THE LADY (WHO'S NAME I DONT REMEMBER) STARTS THE WARM EXPERIENCE. IT IS LIKE NO DEALERSHIP THAT I HAVE EVER EXPERIENCED, GREAT . ALL THE SALES PEOPLE WERE WARM AND FRIENDLY. More

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Great Caring People We had a great experience with everyone from the dealership that we met which was about 5 specialists there to help us the day of purchase until we kn We had a great experience with everyone from the dealership that we met which was about 5 specialists there to help us the day of purchase until we knew everything we needed to know about the MKS features and operation. More

by jamesfordtracy Verified Customer Verified Customer

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