Tom Krell | Page 33
Internet / Leasing Manager
Bozard Ford Lincoln
540 Outlet Mall Blvd
St. Augustine, FL 32084
Tom was born in Frankfurt, Germany. He moved to the U S in 1977 and has lived in the greater Jacksonville area since 1993. Tom and his wife Kathy, enjoy spending their time off experiencing all St Augustine has to offer. Tom has been in the automotive business for 30 years and is a great addition to our team.
Read more419 Reviews
Write a ReviewDealership Experience
16 yrs
Industry Experience
32 yrs, 2 mos
Specialties & Trainings
Single Point of Contact 2023-
Salesman of the Year 2013
Lincoln Operations Manager 2014-2017
Leasing Manager 2018-
Internet Sales Manager 2018-
Lincoln Specialist 2014-
419 Reviews of Tom Krell
August 31, 2013
They were very accommodating. The website was accurate and they honored what I found on the site s far as pricing and rebates. They were timely and very friendly. and they honored what I found on the site s far as pricing and rebates. They were timely and very friendly. More
August 26, 2013
The service was great, and my salesperson went an extra mile to help me find the right car that I was looking for. I felt no pressure and sense that they had confidence in what they're doing. mile to help me find the right car that I was looking for. I felt no pressure and sense that they had confidence in what they're doing. More
August 25, 2013
I was in the market for a 2013 F150 Lariat and went to three dealers, and not one compared to Bozard Ford, mainly because of Tom Krell. He spend a lot of time with me, never seemed to be in a rush, explai three dealers, and not one compared to Bozard Ford, mainly because of Tom Krell. He spend a lot of time with me, never seemed to be in a rush, explained everything from the rebate program, to the various options available on the F150. For the test drive he made a special effort to not just put me in any F150, he made sure he selected a F150, Super Cab, Eco Boost V-6, with a 373 read end, which is what I wanted to purchase. Prior to the sell I had many questions, and he was very helpful with the answers. He never pressured me into buying, which I appreciated. I ordered a 2013 F150 and had to wait 7 weeks for the delivery. During that time, I had several questions come up, and Tom was always very helpful. If he did not have the answer, he got it in short order, and got right back to me. I am 67 years old and have purchased many many cars over the years, and have dealt with many car dealers and salesman, and Bozard ranks at the top of the list. During my experience on this purchase I talked to several other people in sales, service, and finance, and everyone I had contact with was World Class in every way. I have several friends that have purchased vehicles from Bozard and they all had the same great experience as me. I will definitely be recommending Bozard Ford to my friends, and Tom Krell is the best of the best in my opinion. It was a pleasure to deal with such professionals in the car business without any pressure. More
August 15, 2013
Fantastic! Great Experience AGAIN!!! Tom Krell has Fantastic! Great Experience AGAIN!!! Tom Krell has once again exceeded our expectations in the purchase of our new truck. Tom went to work once we Fantastic! Great Experience AGAIN!!! Tom Krell has once again exceeded our expectations in the purchase of our new truck. Tom went to work once we inquired about what options we desired, gave us many choices and provided a fair trade in analysis all over the internet and was very efficient . He knows his products and he always has your best interest in mind This is the 5th vehicle we have purchased from this dealer and every single one of the experiences were professional, honest and very smooth. It is just a pleasure to deal with folks that really do care and do look out for your best interest. Here are the most important reasons I drive over a 100 miles and past a dozen other Ford dealers to deal with these guys: I call up and tell them what I desire, they email me the availability, I can send photos of my trade via email if needed, they then respond with a fair trade allowance and fair sale price to us via email, if they don't have what you want they will get it. Then when you arrive they get you in and out very nice way for those that are limited on time. It took less than an hour and 1/2 in and out. Then there's AJ, another breathe of fresh air, AJ is in finance and saved us a pile of time and provided us the best options for finance. Even though they would have made more money providing us a different finance option, he sacrificed his financial interest for ours. He got us all the rebates and then even better he showed us that if we took an 100,000 mile extended warranty we would receive a better interest rate from Ford, the savings on the interest rate pretty much paid for the extended warranty of which we never take. But in this case, it was like a free or nearly free 100,000 warranty! Awesome! So if your reading this you probably think; hah this must be one of these guys buddies. Nope, just a very pleased and very discriminating customer that recognizes a business that operates the way consumers should expect. If you dread buying a new car, or dread spending all day dealing with the preverbal car dealer experience , you need to go see these guys. No high pressure, no gimmicks, no small print nonsense, just straight up dealings! very nice! Keep up the good work guys and you will always have return customers. Thank you very much. More
Other Employees Tagged: A J Miller
August 13, 2013
George Clark has sold several vehicles over the years to my family. We have followed him to various dealerships because of the overall excellent service and attention we receive from him. Upon completion my family. We have followed him to various dealerships because of the overall excellent service and attention we receive from him. Upon completion of our recent transaction, we were introduced to Mr. Krell who (himself) has proven to be a great guy to deal with and an asset to the Bozard Ford dealership. We would certainly recommend him (as well as George) to anyone wishing to purchase a new (or used) vehicle. We are very satisfied. Thanks guys! More
July 17, 2013
Car shopping is not something we particularly like doing. It takes a lot of time so most of our "shopping" was done on line. Bozard's salesperson, Tom, was by far the most responsive to our email inquiries. It takes a lot of time so most of our "shopping" was done on line. Bozard's salesperson, Tom, was by far the most responsive to our email inquiries. He immediately found what we were looking for and helped us through the process every step of the way and when we requested no phone calls, he honored that from the very beginning. Since we live 45 minutes away from the dealership, he even offered to drive the car to our town for the final inspection once we had made a decision to purchase a vehicle. We were very satisfied with the price we got for the car. I would highly recommend this dealership (and salesperson) to family and friends. In fact, we already have! More
June 18, 2013
This purchase was as easy as it gets. The staff were professional, and knowledgeable. Agreeing on a price was as simple as it gets. The car was ready to test drive when my wife and I arrived. We test d professional, and knowledgeable. Agreeing on a price was as simple as it gets. The car was ready to test drive when my wife and I arrived. We test drove the car , asked a few questions and purchased the car. thanks Bozard Ford !! More
Other Employees Tagged: Ronnie Shierling
June 17, 2013
Our experience was fantastic. We purchased our third vehicle from Bozard and the staff could not be any friendlier. They did not push us and were very patient as we test drove several vehicles and looke vehicle from Bozard and the staff could not be any friendlier. They did not push us and were very patient as we test drove several vehicles and looked at several more. The service department is also exceptional. We will continue to use Bozard as our family dealership. More
June 01, 2013
Tom and Joe worked very hard to find exactly what I wanted. There were a few small things that needed fixing and those were taken care of in a timely manner and to my satisfaction. Tom and Joe have fol wanted. There were a few small things that needed fixing and those were taken care of in a timely manner and to my satisfaction. Tom and Joe have followed up with me and offerred assistance with any questions I may have. More
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