Tom Liddle | Page 49

This dealership has the feeling of a small family. You don't just buy a new car here. They walk you through all kinds of things. My favorite hand-holding was Rich helping me set up my bluetooth phone co don't just buy a new car here. They walk you through all kinds of things. My favorite hand-holding was Rich helping me set up my bluetooth phone connection, since it was the first time I've had a car with that feature. I wanted a color/feature combination that wasn't at the dealership, but they quickly located a car that was what I wanted - in Rhode Island. The car was ready for me in 3 days. They did all the work with our insurance company getting our plates switched over to the new car. It was all pretty painless. (A couple of minor communication issues around the paperwork, but nothing to really complain about, it all went smoothly in the end.) The day after I picked up my car, I went back to pick up the official registration. As I walked into the office all the salesmen had big smiles on their faces and asked how I liked the new car. Really, I'm a big fan of this dealership, which is why I came back to buy my second car from them. I would highly recommend them. There is a feeling of trust in this place. More

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After spending a few days test driving other vehicles at other dealerships including Lexus and Audi, I had an epiphany. My driving heart is that of a Subaru. So, I returned to North End Subaru for the sec other dealerships including Lexus and Audi, I had an epiphany. My driving heart is that of a Subaru. So, I returned to North End Subaru for the second time. I had previously leased a 2005 GT Legacy and loved it, and the service I received at North End. The environment there is always easy going and welcoming. I definitely pressured them a lot more than they pressured me, LOL. They got me the exact car I wanted from a sister dealership the next morning. Through it all Mike was fun and professional. On my test drive he even drove the car first to remind me how to drive stick! (It had been 2 years LOL) The other thing I really like is that all the people working seemed genuinely excited for me to buy the STI. Not that fake, cheesey salesman crap you get at most places, but they really couldn't wait for me to drive it off the lot, and enjoy it. Tom Liddle was also great to work with again. He made the paperwork painless and quick. I will definitely be going back for my third purchase when my lease is up! Thanks guys! More

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In the top two of best car buying experiences Ive had in the last 35 yrs. So good in fact we bought two Subarus from North End in less than one week. Pleasant, no pressure and knowledgeable team. They care the last 35 yrs. So good in fact we bought two Subarus from North End in less than one week. Pleasant, no pressure and knowledgeable team. They care about you even after the sale. Highly recommended. More

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This was my first time purchasing a car on my own, so I was pretty nervous. I expected it wouldn't be the best experience, but it was great. I didn't feel pressured at all by anyone there, and I felt like was pretty nervous. I expected it wouldn't be the best experience, but it was great. I didn't feel pressured at all by anyone there, and I felt like they were really there to help me, as opposed to just selling to me. Frank was my salesman and he was not only helpful, but friendly and not at all like you would picture the typical salesman. I was very impressed when it came time to make an offer. Frank the manager was right there working with us and Frank the salesman didn't have to go the "mystery man in the back" like most car dealerships. The price was pretty good, but the service was more than outstanding. Tom in the finance department was very informative and friendly as well. I would recommend North End Subaru over any other car dealership I have ever been to. More

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this place is awesome, never have I been taken care of in such a professional manner and had so much fun. They really don't sell cars there but help people buy them. Mike took the time to find out what my ne such a professional manner and had so much fun. They really don't sell cars there but help people buy them. Mike took the time to find out what my needs were and helped me to stay within my budget, the GM, Marty, even took the time to check in with me. I never felt pressured by them or Tom the finance manager. I can truly appreciate the laid back atmosphere of North End. I would recommend them to anyone, thanks Guys! More

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I was so nervous buying a car, especially at this time of year. After shopping around a bit, I decided to give Northend Subaru a try. My salesperson, Mike Pinto was very friendly, super knowledgeable and n year. After shopping around a bit, I decided to give Northend Subaru a try. My salesperson, Mike Pinto was very friendly, super knowledgeable and not pushy at all. I actually learned alot about cars. After Mike helped me find the perfect car that would work for my family and it was time to crunch numbers I was very worried and a little embarrassed. I am a single mom with three kids and my credit was not perfect. The business manager Tom, made me feel so comfortable and was very reassuring. The General Manager, Marty Babineau even got involved. He made suggestions and made me feel so at ease. I never once felt like i was being taken advantage or pressured in any way. I would personally like to thank, Mike, Tom and especially Marty for all they did for me. I would highly recommend this dealership to anyone and I intend to come back when it is time to get my first oil change! Thank you to everyone at North End for making this an extra special holiday for me and my family! More

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