Tom Martin | Page 4

Tom was ridiculously smart with creating the BEST financial arrangement for us. Husband is giddy with the car and Tom had great advice for our son who will be ready for a car in the near future! Ul financial arrangement for us. Husband is giddy with the car and Tom had great advice for our son who will be ready for a car in the near future! Ulices was great as well! Ran us through syncing and understanding the features of the car beautifully. Thanks guys! More

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Tom Martin was very knowledgeable in the features available in Ford cars and trucks and in the available inventory at Five Star Ford. We got a great deal on a new F-150, and although it is a two hou available in Ford cars and trucks and in the available inventory at Five Star Ford. We got a great deal on a new F-150, and although it is a two hour drive from Oklahoma I plan to do business there again in the future. More

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I recently just purchased a brand new truck from John Gerarde and Tom Martin. I really did my homework and called almost every single dealership in DFW. They BY FAR beat everyone else's price. They even Gerarde and Tom Martin. I really did my homework and called almost every single dealership in DFW. They BY FAR beat everyone else's price. They even offered me more for my trade in then I expected. This was my third vehicle to buy and it was a very pleasant experience. I look forward to buying more vehicles from these guys in the future. Highly recommended. More

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Five star blew me away again with their great service! I have purchased all four of my vehicles from them and wouldn't go anywhere else! have purchased all four of my vehicles from them and wouldn't go anywhere else! More

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We have always had outstanding service and buying experiences from this dealership! I would highly recommend! We live much closer to other Ford dealerships, but go out of our way for the customer ser experiences from this dealership! I would highly recommend! We live much closer to other Ford dealerships, but go out of our way for the customer service provided here! More

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Sam Pack Lewisville is a great place to do business. My family has purchased 5 vehicles from them in the last 12 years. This experience was one of the best. They are professional, fair, friendly, and the s family has purchased 5 vehicles from them in the last 12 years. This experience was one of the best. They are professional, fair, friendly, and the sale went extremely well. We will return for my son in April when his lease is up and for my wife in the next 12 months. I would not trade anywhere else. More

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Tom Martin defines the term "outstanding customer service." He goes above and beyond the call of duty and always with a smile on his face. He listens when he should and then answers questions thoro service." He goes above and beyond the call of duty and always with a smile on his face. He listens when he should and then answers questions thoroughly. He respects his customers and what they have to say as well. It is a pleasure working with Tom throughout the ordering and delivery process. He is knowledgeable about his products and his competition and knows why Ford is the best! More

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I can't remember everyone we dealt with. Everyone was friendly and very helpful!! It was a great experience. They went over and beyond to help us making our experience great!! friendly and very helpful!! It was a great experience. They went over and beyond to help us making our experience great!! More

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I would like to share that I am completely satisfied with my experience yesterday, in fact it was my greatest experience overall. This was the second purchase of an F150 King Ranch at Five Star. The firs my experience yesterday, in fact it was my greatest experience overall. This was the second purchase of an F150 King Ranch at Five Star. The first time is when I met my representative Tom Martin whom impressed me with working with me in the manner that I was comfortable taking care of discovery over the phone which resulted in my first purchase with Five Star back then I was completely satisfied with my experience from start to finish and especially appreciated the introduction to a "specific" service advisor Ron Romano whom has taken exceptional care of me over the past three years. This go around was even better as your company had provided Tom Martin full training in the finance department where he worked for a period of time and then he was transferred back to sales which enabled him to take care of me from all aspects within moments to determine if moving forward made sense from my perspective at this time and made Christopher's job in finance easy and reflective of exactly what I desired. Due to Tom and his experience I found this experience to be the best experience that I have ever had and that is saying much as this was probably my 16th vehicle purchase over my lifetime. Great job Tom Martin, great job Christopher and Im grateful as well to know that Ron Romano will be there to take care of me for the life of my new King Ranch! I would greatly recommend your outstanding team to everyone! Pierre Rouly More

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The best experience we've every had with Ford. Tom and Joe make a GREAT team. Great customer service from beginning to end. You need more guys like these. Gonzalo finished the deal and was also wonder and Joe make a GREAT team. Great customer service from beginning to end. You need more guys like these. Gonzalo finished the deal and was also wonderful to work with. We will be back for sure and will be referring everybody we can. More

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