Tom Matthews | Page 2
Senior Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
12 yrs, 8 mos
Industry Experience
32 yrs, 7 mos
Specialties & Trainings
Land Rover Certified
Jaguar Certified
114 Reviews
Write a Review114 Reviews of Tom Matthews
July 19, 2026
It’s always a pleasure when I take my car in for service. The staff is professional; the service is prompt; and I would dare to say reasonably priced. This time I waited for my car and the facilities were cl The staff is professional; the service is prompt; and I would dare to say reasonably priced. This time I waited for my car and the facilities were clean and accommodating. I would recommend this dealer for service and or purchase. More
July 06, 2026
Five stars for Tom! I’ve been working with him for over 5 years, and he is hands-down the best Service Advisor I’ve ever dealt with. He is extremely knowledgeable, alway I’ve been working with him for over 5 years, and he is hands-down the best Service Advisor I’ve ever dealt with. He is extremely knowledgeable, always prompt to reply, and makes the entire service process seamless. Above all, I completely trust his judgment and advice. If you want honest, reliable service, Tom is your guy. More
May 31, 2026
Marcus' service is impeccable. He listens attentively and provides you great advice. We enjoyed our experience this last visit. He listens attentively and provides you great advice. We enjoyed our experience this last visit. More
Other Employees Tagged: Marcus Dominguez, Tony Derrenberger
May 28, 2026
The dealership is nice and the staff was helpful. Marcus made sure I received a phonecall back regarding the trade in value for my vehicle. Marcus made sure I received a phonecall back regarding the trade in value for my vehicle. More
Other Employees Tagged: Marcus Dominguez
May 24, 2026
This was the car’s first service. So there were no big expectations. Let’s see how things go at the 10k service. So there were no big expectations. Let’s see how things go at the 10k service. More
Other Employees Tagged: Tony Derrenberger

