Tom McDonald | Page 3

Helpful salemen Ski was with a customer and instead of having us wait he introduced us to Tom. My 23 year old daughter was buying her first car and we only came for a Ski was with a customer and instead of having us wait he introduced us to Tom. My 23 year old daughter was buying her first car and we only came for a test drive of thr Jeep renegade. We were undecided about new or used. Tom went thru every option and asked what we may need in a car. We went with 2015 dealership car. When Ski was free he joined us to go thru the car with my daughter. Tom did but she is shy and didn't ask questions. Ski asked if she wanted another "tour" of her car..Very nice. More

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Salesmen Was not Helpful I went in full on ready to purchase a brand new ProMaster van. The salesmen offered me to take the new van for a test drive, but would not let me do I went in full on ready to purchase a brand new ProMaster van. The salesmen offered me to take the new van for a test drive, but would not let me do it alone. They said a salesman must ride with the customer. If they don't trust me how am I to trust them. Then as a contractor I asked about any incentives for a shelving package. At first the salesman said there is none. Then later told me there is a $1000 available for shelving, and they would have me take the truck to an upfitter pay out of my own pocket and provide them a receipt. Other dealers were more than happy to take the price of the upfit package into the finance price, and personally take the van to have the package installed. Just seemed like they were lacking any honesty and sincerity. I ended up purchasing my new ProMaster from DuPage Jeep Dodge Ram dealership in Glendale Heights. More

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Excellent Service from Sales & Leasing Reps (Tom McDonald & Ski), excellent follow up and not pushy. Very knowledgeable and trustworthy, tells it like it is. The ser from Sales & Leasing Reps (Tom McDonald & Ski), excellent follow up and not pushy. Very knowledgeable and trustworthy, tells it like it is. The service and pricing was excellent. Bought a Jeep, after 3 year lease I will come back to this dealership and deal with these two gentleman. More

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Great experience I bought a Jeep Cherokee Trailhawk and had a great experience. To McDonald was very knowledgeable and did a great job with the sale. Would buy from th I bought a Jeep Cherokee Trailhawk and had a great experience. To McDonald was very knowledgeable and did a great job with the sale. Would buy from them again. More

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Easy, non-stressful experience! There is no pressure to buy a car. It was one of the most stress free experiences I've had when it came to car buying. I came in to look at a car wit There is no pressure to buy a car. It was one of the most stress free experiences I've had when it came to car buying. I came in to look at a car with my wife, but that car did not work for us. After test driving two more cars, we finally found one we liked and began the "negotiation" process. After a little back and forth, a deal was struck. We are very happy with our new car and how the entire process went. I want to point out that Tom McDonald, our sales person, was great to work with and really made the process easy. I would recommend him to anyone that wants to buy a car from Dodge. More

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Overall experience Tom was great. Quick, efficient, and great to deal with. We test drove, worked out pricing, and was out of there with a great minivan. Tom was great. Quick, efficient, and great to deal with. We test drove, worked out pricing, and was out of there with a great minivan. More

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Pleasant and smooth purchasing experience We saw a Jeep we were interested in on the website. We came to the dealership, and were shown three similar cars. Tom McDonald was very polite, and i We saw a Jeep we were interested in on the website. We came to the dealership, and were shown three similar cars. Tom McDonald was very polite, and informative. He was able to answer specific questions that we asked. We did not feel pressured. The department worked with us to get the low financing rate. Our finance specialist explained all details. They beat the rate of another Jeep dealer in the area. Two hours later we traded our car in, and drove home with our new car! More

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Helpful service Tom was very helpful in getting me the car I wanted at the best deal possible! Thanks for your help in finding my first car. Tom was very helpful in getting me the car I wanted at the best deal possible! Thanks for your help in finding my first car. More

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Great Customer Service It was a pleasure dealing with Tom and the finance team at this dealership. I felt I received a great deal within my price range and excellent custom It was a pleasure dealing with Tom and the finance team at this dealership. I felt I received a great deal within my price range and excellent customer service. I highly recommend this team to anyone looking for an automobile or truck. More

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Great Experience Tom was outstanding. He was knowledgable and extremely patient. We went to two other dealerships and would go back here for sure next time we need a Tom was outstanding. He was knowledgable and extremely patient. We went to two other dealerships and would go back here for sure next time we need a vehicle. More

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