Tom McIntee IV

The staff is always friendly and courteous and will work with you on any needs even timing of your service. Would highly recommend them! with you on any needs even timing of your service. Would highly recommend them! More

by EVERLYGROUP Verified Customer Verified Customer

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I recommend going and checking out these guys the done us great on a used row back 09 international with a side puller I give them 10 out of a ten looking to do business again with them thanks Mike and hang great on a used row back 09 international with a side puller I give them 10 out of a ten looking to do business again with them thanks Mike and hang More

by chris Verified Customer Verified Customer

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It was all good they did a great job and will be going there again. there again. More

by DEWEY69GTS Verified Customer Verified Customer

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I had a great experience when I took my Jeep in for an oil change. Everyone was kind and explained everything to me each step of the way. Great people!!!! oil change. Everyone was kind and explained everything to me each step of the way. Great people!!!! More

by DEBRA.CLEGG Verified Customer Verified Customer

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I didn't think my Jeep was running right. I called and they got me right away and chceked and toldme eberything was fine. I called and they got me right away and chceked and toldme eberything was fine. More

by Beverlycrai203 Verified Customer Verified Customer

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Big Mike’s attention to what I, the customer was asking was key. He listened to my budget and what features I was specifically looking for. If it was not on lot he was determined to find exactly what I wan was key. He listened to my budget and what features I was specifically looking for. If it was not on lot he was determined to find exactly what I wanted and get asap for me. More

by ericamaurer89 Verified Customer Verified Customer

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My husband and I walked onto Columbiana CDJR on Friday 12-22-23 in hopes of finding my next suv. Quickly, Big Mike greeted us and got to work on narrowing my features down to 1 vehicle that was located on 12-22-23 in hopes of finding my next suv. Quickly, Big Mike greeted us and got to work on narrowing my features down to 1 vehicle that was located on their lot. I was being very particular and wanted bucket seats for my 2nd row and unfortunately the auto that was on lot did not offer this feature. Big Mike offered to sit down and review what the lease terms could possibly look like so I entertained the conversation. I told Big Mike what I was willing to apply as a down payment and what my monthly payment budget would need to be. Big Mike quickly got to work with Finance Manager, Thomas who were able to provide me with an amazing deal. However, I was still stuck on the fact that I was not getting my bucket seats as I originally planned and Big Mike and Thomas explained how their dealerships customer service and relationships with other dealerships could possibly help. The guys quickly located another Jeep that was 61 miles away that provided ALL my requested features and within my price. Within 30 minutes the guys had contacted the other dealership, confirmed that they could pick-up the Jeep before close of day and had my lease agreement terms drafted. My husband and I left the dealership after 4 hours feeling 100% happy with the amazing service we received and the high priority of customer care that Columbiana CDJR provided. We were that the Jeep would be ready for pick-up by 9:30am the next morning. We arrived back at the dealership the following day at 9:20am knowing we were a little early we thought we would simply wait on the staff. But to our surprise Big Mike immediately greeted us and walked us to the showroom so we could view the Jeep that they personally ran after and brought to their dealership just for us the night before. The car detailer had already prepared the Jeep making sure it was clean and ready to be released to us. Once we inspected the Jeep, Finance Manager, Jason took over the process and secured me a Tier 1 rating helping me to stay on budget with my new lease. Jason did a fabulous job reviewing all documentation and keeping the conversation jolly. Between seeing the staff literally scramble and run at my requests amazed me. Never have I ever received such astounding service from a dealership. To secure a vehicle from another lot and be able to process the lease documents all within 24 hours. Thank you for making what I find to be a tiresome process actually enjoyable. I for once am very happy with my vehicle transaction and look forward to working with Columbiana CDJR in the future for our families needs. More

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My wife and I have had service work done here for 9 years. Always professional, and never any up sell pressure. Great lounge area with free snacks, water and coffee. Highly recommend. years. Always professional, and never any up sell pressure. Great lounge area with free snacks, water and coffee. Highly recommend. More

by CHRIS@SITLERTHEPRINTER.COM Verified Customer Verified Customer

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Friendly atmosphere, great service, do jot want to do business with anyone else for my vehicle. business with anyone else for my vehicle. More

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Clean courteous my car was washed in previous service but was not this time I’ll go back was not this time I’ll go back More

by kriggs Verified Customer Verified Customer

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